University of Vermont Health

Lead Enrollment Specialist

United States full-time Senior $28 - $42
full-time Senior level Technology & IT Salary listed Curated
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About the role

Building Name: UVMMC - Out of State Remote WorkerLocation Address: 111 Colchester Ave., Burlington VermontRegularDepartment: System Enrollment ServicesFull TimeStandard Hours: 40Biweekly Scheduled Hours:Shift: Day-8HrPrimary Shift: -Weekend Needs: NoneSalary Range: Min $27.85 Mid $34.82 Max $41.78Recruiter: Chelsea TherrienJOB SUMMARY
The Lead Enrollment Specialist serves as the senior technical and operational expert within Enrollment Services responsible for performing complex commercial and government payor enrollment functions—the processes required to register providers and facilities with insurance payors so they can be authorized to bill and receive reimbursement—while providing day-to-day functional leadership, coordination, and support for Enrollment Specialists.
This role has primary responsibility for the ownership, coordination, and execution of non-professional/facility and provider enrollment activities across the system, in addition to managing advanced and escalated provider enrollment issues. The Lead Enrollment Specialist ensures accuracy, consistency, and timeliness of enrollment processes to support revenue cycle integrity, reduce delays in billing readiness, and mitigate reimbursement risk.
The Lead Enrollment Specialist serves as a key subject matter expert and resource for the team, providing training, mentorship, and quality oversight. In partnership with the System Manager of Enrollment Services, this role supports implementation of standardized workflows, monitors performance trends, and contributes to continuous process improvement initiatives. The position functions as a critical liaison between enrollment operations, revenue cycle, contracting, and operational stakeholders across the system.
EDUCATION
Associate’s degree or equivalent experience required
Bachelor’s degree preferred
CPES or similar certification preferred
EXPERIENCE
Minimum 4–5 years of provider enrollment experience (required)
Demonstrated experience independently managing complex or escalated enrollment issues (required)
Experience serving as a subject matter expert in PECOS facility/non-facility enrollment. (required)
Experience serving as a subject matter expert, trainer, or lead resource (strongly preferred)
Direct experience with non-professional/facility enrollment (strongly preferred)
Experience coordinating system-level or multi-entity enrollment activities (strongly preferred)
Originally posted on Himalayas

Interview prep

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Senior
Technology & IT Operations Remote Collaboration Enrollment Specialist Technology Senior level

Likely questions

  1. Tell us about work you have done that is close to the Lead Enrollment Specialist role.
  2. How would you approach your first 30 days at University of Vermont Health?
  3. Which of Operations, Remote Collaboration and Enrollment have you used recently, and what did it help you achieve?
  4. How have you led people, improved a process, or made a hard decision in a previous role?
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Operations, Remote Collaboration and Enrollment.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Lead Enrollment Specialist role because I can bring practical experience in Operations, Remote Collaboration and Enrollment, learn the team quickly, and contribute to the outcomes University of Vermont Health needs from this hire.

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