BrightSpring Health Services

Payer Audit Specialist

United States full-time Mid $20 - $21
full-time Mid level Technology & IT Salary listed Curated
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About the role

Our Company
PharMerica
Overview
The Payer Audit Specialist receives and processes commercial and government payer audit requests for select Pharmerica locations. The Payer Audit Specialist reviews audit requests, compiles and classifies existing documentation, and identifies medical documentation needed to respond effectively and efficiently to these requests. The Payer Audit Specialist performs quality assurance checks of all medical and billing documentation before submission and notifies the Revenue Cycle Management (RCM) Ancillary Services management team or General Manager of any missing items, issues, or trends. The employee must have the ability to analyze, prioritize, problem solve, and multi-task. Above all, qualified candidates should possess exceptional internal and external customer service skills and actively promote Pharmerica’s company culture.
Schedule:Monday - Friday8 am -4:30 pm PST
• Competitive Pay
• Health, Dental, Vision & Life Insurance
• Company-Paid Short & Long-Term Disability • Flexible Schedules & Paid Time Off• Tuition Reimbursement • Employee Discount Program & DailyPay• 401k
• Pet Insurance
Responsibilities

Ensures daily accomplishments by working toward individual and company goals for cash collections, payer audits, credit balances, medical records, correspondence, appeals/disputes, accounts receivable over 90 days, and other departmental goals

Understands and adheres to all applicable state/federal regulations and company policies

Receives, documents, processes, and tracks all incoming payer audit requests and updates until final resolution is obtained

Communicates and coordinates across departments to ensure audits receive the proper review, appeals, and resolution

Coordinates with other departments to obtain documentation and justification for medical services rendered. Assembles documentation, composes appeal responses, and submits back to payers in the required format.

Responds timely to all payer audit requests and submits responses within payer deadlines

Analyzes payer audit trends and communicates concerns and process improvement needs to the RCM Ancillary Services management team

Works within established departmental goals and performance/productivity metrics

Qualifications

High School diploma/GED or equivalent required; some college a plus

A minimum of two to four years of experience in revenue cycle management with a strong working knowledge of Managed Care, Commercial, Government, Medicare, and Medicaid reimbursement; audit experience a plus

Working knowledge of automated billing systems; experience with CPR+ and Waystar a plus

Working knowledge and application of metric measurements, basic accounting practices, ICD 9/10, CPT, HCPCS coding, and medical terminology

Solid Microsoft Office skills with the ability to type 40+ WPM

Strong verbal and written communication skills with the ability to independently obtain and interpret information and compose written audit responses

Strong attention to detail and ability to be flexible and adapt to workflow volumes

Knowledge of federal and state regulations as it pertains to revenue cycle management, a plus

Flexible schedule with the ability to work evenings, weekends, and holidays as needed

About our Line of Business
PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing resident health, reducing staff burdens, and supporting our clients' success. For more information, visit www.pharmerica.com. Follow us on Facebook, Twitter, and LinkedIn.Salary Range
USD $20.00 - $21.00 / HourOriginally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Accounting Customer Service Operations Writing Mid level full-time

Likely questions

  1. Tell us about work you have done that is close to the Payer Audit Specialist role.
  2. How would you approach your first 30 days at BrightSpring Health Services?
  3. Which of Accounting, Customer Service and Operations have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Accounting, Customer Service and Operations.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Payer Audit Specialist role because I can bring practical experience in Accounting, Customer Service and Operations, learn the team quickly, and contribute to the outcomes BrightSpring Health Services needs from this hire.

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