Ōura

Senior Program Manager, Commercial Systems (Fixed Term)

USA, United States full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

Our mission at ŌURA is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.

Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office.

We are looking for a Senior Program Manager, Commercial Systems (Contract) to provide interim leadership of Commercial Systems within Commercial Operations during a period of transition. In this role, you will own the intake, prioritization, and delivery of initiatives that support our Commercial teams by working with Systems partner teams from across the organization. You will set direction and stay hands-on to keep programs moving, with a high degree of autonomy. This is a 3 month contract with potential for extension.

What You Will Do:

Ensure the Commercial Systems roadmap reflects the highest-ROI work by running a clear intake and prioritization process, and saying “not now” to senior stakeholders when needed

Turn ambiguous business requests into clear, documented requirements that admins, engineers, and vendors can build against

Deliver multiple concurrent initiatives on time, from planning and dependency management through UAT, launch, and status reporting

Keep Commercial and cross-functional stakeholders aligned by resolving competing priorities and removing roadblocks

Keep the broader stakeholder group informed through consistent roadmap updates, status summaries, and timely escalations

Maintain continuity of in-flight work by inventorying active initiatives and stakeholders in your first weeks

Leave Commercial Systems more documented and easier to hand off than you found it, whether processes and decisions pass to returning team members or a permanent hire

This is a remote role based in the US.

What you'll bring

10+ years of related experience, including 3-5+ years running cross-functional programs or a systems or operations function

Has built or run an intake and ROI-based prioritization process, and can say “not now” to senior stakeholders and make it stick

Can run discovery with non-technical partners and turn vague asks into clear, documented requirements that engineers, admins, and vendors can act on

Has managed multiple concurrent initiatives end to end, including planning, dependencies, UAT, launches, and status reporting

Credible with senior leaders across Sales, Marketing, Finance, CS, and/or Ops, and skilled at resolving competing priorities without formal authority

Strong written and executive communication, including roadmap updates, status summaries, and clear escalations

Self-directed, able to get oriented quickly

Nice to have:

RevOps or GTM systems background (CRM, CPQ, marketing automation, data and reporting)

Familiarity with HubSpot, NetSuite, or comparable systems

Experience managing vendors, agencies, or contract administrators

Prior interim, fractional, or consulting experience

Experience in a high-growth company where process is still being built

Benefits

At Ōura, we care about you and your well-being. Everyone here at Ōura has a ring of their own and we are continually looking to improve employee health.

What we offer:

Competitive salary

Health, dental, vision insurance, and mental health resources

An Ōura Ring of your own during your tenure

20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off *prorated

Paid sick leave

Ōura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.

Region 1 $170,000- $200,000
Region 2 $154,700- $182,000
Region 3 $139,400- $164,000

A recruiter can determine your Region based on your US location.

We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Nebraska (NE), South Dakota (SD), West Virginia (WV), and Wisconsin (WI).

ŌURA is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at ŌURA are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics.

We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Disclaimer: Beware of fake job offers!
We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note:

Our jobs are listed only on the ŌURA Careers page and trusted job boards.

We will never ask for personal information like ID or payment for equipment upfront.

Official offers are sent through Docusign after a verbal offer, not via text or email.

Stay cautious and protect your personal details.

To all recruitment agencies: ŌURA does not accept agency resumes. Please do not forward resumes to our jobs alias, ŌURA employees, or any other organization's location. ŌURA is not responsible for any fees related to unsolicited resumes.

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT CRM Data Analysis Finance Human Resources Operations Mid level

Likely questions

  1. Tell us about work you have done that is close to the Senior Program Manager, Commercial Systems (Fixed Term) role.
  2. How would you approach your first 30 days at Ōura?
  3. Which of CRM, Data Analysis and Finance have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with CRM, Data Analysis and Finance.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Senior Program Manager, Commercial Systems (Fixed Term) role because I can bring practical experience in CRM, Data Analysis and Finance, learn the team quickly, and contribute to the outcomes Ōura needs from this hire.

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