About the role
Business Analyst / Project Manager
Overview
We are recruiting on behalf of our client for a Business Analyst / Project Manager. Our client is a UK-based consultancy that works with small business owners to map, measure, and improve how their businesses operate. This role sits at the centre of every client engagement — managing projects through a structured five-stage methodology whilst maintaining the day-to-day client relationship from first conversation through to ongoing support.
The successful candidate will split their time between project management and hands-on business analysis, running process-mapping workshops with business owners and ensuring that nothing falls through the cracks across multiple concurrent engagements. This is a fully remote position requiring alignment with UK business hours (GMT/BST).
Key Responsibilities
Manage multiple client projects simultaneously, tracking the status of each engagement and identifying what is progressing, what is blocked, and what needs immediate attention
Own the client relationship day to day — serve as the primary point of contact, communicate progress clearly and honestly, and set realistic expectations on timing and effort
Build and maintain detailed project plans and Gantt charts, keeping them accurate as scope, priorities, and deadlines evolve
Facilitate workshops and one-to-one sessions with business owners to map end-to-end business processes, producing activity diagrams and flow charts in Miro using standard UML notation
Co-ordinate actions, dependencies, and outstanding information across clients, consultants, bookkeepers, and management accountants — chasing what is overdue before it causes delay
Identify gaps, bottlenecks, and risks early, raising concerns proactively with the client and the internal team rather than waiting to be asked
Maintain clear records of decisions, actions, and owners after every client interaction, and keep overall project status visible to the wider team at all times
Requirements
Matric (Grade 12) as a minimum; a BCom, National Diploma in Business Administration, or a relevant NQF Level 6–7 qualification is strongly preferred
Demonstrated experience in a business analysis role, including requirements elicitation, process documentation, and assumption testing
Hands-on project management experience running several projects concurrently, with a track record of delivering on time and communicating clearly when timelines change
Proficiency in Miro or a comparable online whiteboard tool, alongside everyday collaboration tools such as task trackers, shared documents, and spreadsheets
Confident working directly with clients or external stakeholders, ideally owners or senior leaders of small to medium-sized businesses
Comfortable reading and discussing basic financial information — P&L statements, cash flow, and business performance figures — without needing to be a qualified accountant
Preferred Experience
Prior exposure to financial services, accountancy practice, consulting, or finance operations
Familiarity with Xero or similar cloud-based accounting software
Experience supporting SMEs in sectors such as construction, e-commerce, or professional services
A recognised qualification in project management or business analysis, such as PRINCE2, PMP, or a BABOK-aligned certification
Key Competencies
* Strong communication skills
* High attention to detail
* Strong organisational skills
* Ability to work independently
* Professionalism and reliability
Originally posted on Himalayas