Tremendous

People Operations Manager

LATAM full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

Tremendous is the global platform built for businesses to send thousands of payouts to anyone, anywhere, for free. We're trusted by 20,000 organizations like Atlassian, MIT, and United Way to deliver gift cards and money to millions of recipients worldwide.

Our customers (researchers, marketers, HR teams, nonprofits, and platform businesses) rave about how fast and easy Tremendous is to use. Check out our ratings on G2.

Tremendous is profitable and growing without outside investors. We're a fully remote, high-documentation, low-meeting culture, which means more time for what matters in both your professional and personal life. The team agrees– our employee NPS is in the high 80s.

About the role

We're ~175 people across the US, Canada, the UK, Brazil, and elsewhere, and we're launching our first dedicated people function. You'll own people operations end to end, you'll be the person anyone at the company can go to when something is wrong, and you'll run our immigration program in conjunction with outside counsel.

What you'll do

Own our HRIS and associated systems

Administer benefits for US, Canadian, and international employees: open enrollment, carrier and broker escalations, HSA and FSA, COBRA, 401(k), and required annual notices.

Own the employee handbook, HR wiki, and people policies. Write the ones we're missing.

Own onboarding end to end: cohort logistics, new hire paperwork, and the first-90-days experience. Own offboarding, exit interviews, and severance logistics.

Be the company's HR point of contact. Take reports, run investigations, and write up findings. Build the intake, trust, and escalation process that makes reporting feel obvious and low-risk.

Run our biannual HR cycle — performance check-ins, compensation review, and the employee engagement survey — on schedule, and improve it each time.

Handle off-cycle compensation changes, promotions, relocations, and international moves, and the comp implications that come with them.

Partner with recruiting on international employment models (EOR, contractor)

Own our immigration program: manage active O-1, L-1A, H-1B, and PERM matters end to end, drive outside counsel on timelines, track renewals and expirations before they become urgent, and own I-9 compliance and verification.

What we're looking for

You have excellent judgment in situations with no precedent, and you write down your reasoning.

People trust you quickly, including people who don't know you yet. You hold confidences absolutely.

You're proactive. You'd rather build the tracker than field the emergency.

You're comfortable being senior and still doing the unglamorous work. This role includes open enrollment reminders and chasing I-9 signatures.

You write clearly. We're a documentation-first company and you'll be writing policies, investigation summaries, and company-wide comms.

What you'll bring

5+ years in people operations, HR, or a people partner role, including time at a company without a large HR team

Experience independently running workplace investigations, including harassment matters, and writing defensible documentation

Deep experience administering US benefits and leave; global benefits experience is a bonus

Strong HRIS experience; Rippling preferred

Direct, hands-on experience with employment-based immigration: H-1B, O-1, L-1, and PERM

Experience running performance and compensation cycles for 100+ people

What's cool about the role

You're the first. You'll define what the people function is here rather than inheriting someone else's version of it, with direct access to leadership and real latitude to decide how this works.

Competitive pay and equity. Base salary for this role: $130k to $175k.

Real benefits. 100% covered health (US), unlimited PTO, 12-16 weeks paid parental leave.

Fully remote. Work from anywhere in the Americas.

Great culture. Read more about how we work in our public handbook.

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Data Analysis Human Resources Operations Remote Collaboration Writing Mid level

Likely questions

  1. Tell us about work you have done that is close to the People Operations Manager role.
  2. How would you approach your first 30 days at Tremendous?
  3. Which of Data Analysis, Human Resources and Operations have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Data Analysis, Human Resources and Operations.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the People Operations Manager role because I can bring practical experience in Data Analysis, Human Resources and Operations, learn the team quickly, and contribute to the outcomes Tremendous needs from this hire.

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