Pennylane De

Strategy & Operations Analyst - Germany πŸ‡©πŸ‡ͺ

Berlin Office, Germany full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

Are you looking to have an impact on the daily life of millions of entrepreneurs in France and Europe?
Do you thrive in a trustful, fast-paced environment?
Then Pennylane might be the right place for you β€” and you, might be the perfect fit for this role πŸ™‚
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Our vision
We aim to become the most beloved financial Operating System of European SMEs.
We help business owners get rid of the time consuming hassle of handling accounting and finance, while giving them access to key information that they can use to make better decisions.
Meanwhile, we’re helping accountants. By using Pennylane, rather than doing manual and repetitive tasks, they can spend more time advising and guiding their clients.
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About us
Pennylane is one of the fastest growing Fintechs in France (and we're accelerating in Germany πŸ‡©πŸ‡ͺ)
In 6 years of existence, we’ve managed to :
πŸ’» Make ourselves known as a groundbreaking accounting and financial software for small businesses and their accountants
πŸ’° Raise a total of €400 millions, including from Sequoia, the famous fund from the Silicon Valley who invested early in companies like Google, Facebook, Airbnb, Stripe, Paypal and much more...
πŸ‘¨β€πŸ‘©β€πŸ‘§β€πŸ‘¦ Grow from 7 cofounders to 1200+ happy Pennylaners : we’re now recognized as one of the greatest places to work in France (and also remotely), with a 4.6/5 rating on Glassdoor.
🌍 Build an international environment with more than 25 nationalities, with a strong remote-friendly culture, where 30% of the employees are already working from all parts of Europe
🀝 Earn the trust of thousands of customers and accounting firms and obtain outstanding ratings
πŸš€ Already more than 1 300,000 small and medium-sized enterprises (SMEs) and over 6,500 accounting firms use Pennylane in France!

About Strategy & Operations at Pennylane:
At Pennylane, being part of the Strategy & Operations team means deeply understanding operational realities. As we launch our German entity, we design and implement efficient, scalable solutions that enable Pennylane to reach and exceed its ambitious expansion targets. Your role will be pivotal in structuring local operations from scratch, scaling existing processes, and tailoring our operating model to the specificities of the German market. To make this launch a success, our Strategy & Operations teams work daily alongside Business teams (Sales, Success Managers), Tech teams (Developers, Product Managers), and Data teams (Data Scientists, Data Analysts).

The Goal
Significantly boost team productivity through better tool utilization, process simplification, and operational structuring to support the launch and expansion of our German entity.
Day-to-Day Impact
You will be the owner, key point of contact, and driver of change within the Business Teams for the German market. You will work closely with operational managers leading Sales, Professional Services, Customer Support, and Account Management.
Your Role
Drive transformation and challenge the status quo: Observe, listen, challenge existing setups, and continuously propose optimizations to reduce time spent on manual admin tasks or data searches. You will pave the way for future local growth, structure operations for a new entity, and document all procedural changes.

Implement operational improvements: Roll out solution-driven initiatives through new information systems, app modifications, or organizational changes. You will lead projects while leveraging cross-functional capabilities (Data, Sales, Finance, etc.). Your mission will also be to ensure high customer satisfaction, hit delivery deadlines, and monitor roll-out KPIs.

Scale and localize processes: Adapt global operational frameworks to German market specificities while remaining aligned with core Pennylane standards.

Benchmark and innovate: Observe other departments, take a step back, run benchmarks, and gather insights to refine operational strategies.

Enable teams and drive adoption: Implement strong communication and hands-on support for German teams to ensure smooth onboarding onto new methodologies (optimal tooling, training, continuous improvement). You will ensure daily tool adoption and process adherence.

Bridge Ops and Corporate strategy: Gain a high-level view of corporate challenges to anticipate their impact on local German operations and provide operational visibility through data-driven insights.

Candidate Profile
We are looking for an ambitious professional with a proven track record in organizational transformation, productivity improvement, project management, and operational structuring in a fast-paced environment.
Key Qualifications & Skills
Languages: Fluent in German and English

Minimum of 4 years of proven experience in business transformation and operational efficiency through system and tool implementation.

First-hand experience or a strong appetite for market launches, entity structuring, or scaling operations.

Strong natural curiosity and drive to make a real impact: active listener and sharp observer.

End-to-end project management experience: ability to scope problems quickly, execute fast, and iterate without waiting for perfection.

Ability to balance granular detail with a high-level strategic perspective.

Strong business acumen.

Excellent written and verbal communication skills; ability to simplify complex issues.

Appetite for or knowledge of AI, No-Code tools, and process automation.

Strong analytical skills (proficiency in SQL is a plus).

Familiarity with SaaS business operations and tools like Salesforce and Intercom is a plus.

What do we do to make your work life easier
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🏒 This job is based in Berlin with an on-site presence a few days per week at our Berlin office (Rosenthaler Strasse 43–45).
πŸ’΅ An attractive package (detailed during the screening stage)
πŸ“ˆ You'll get company shares to enjoy a piece of the success story you're building with us
🌴 30 days of paid leave per year.
🏑 You’ll have a budget to turn your home into a more comfortable workspace, as well as a monthly allowance to work from a coworking space whenever you feel like it
⛹️Through our partner Gymlib, you’ll have access to 8000 fitness spaces in Europe and more than 300 activities related to wellness
πŸ‡¬πŸ‡§ You’ll have access to Busuu to perfect your english or your french
πŸ’» You’ll get the latest Apple equipment
πŸŽ‰ Regular company events: We value spending time together through events such as our Tech Days, held every three months, our annual company offsite, and team gatherings approximately once a month at our Berlin office (Rosenthaler Strasse 43–45).

🀝 Hiring Process:
Intro Call: First exchange with Thomas (Recruiter) - 30 min video call

Manager Interview: Interview with Alexandre (Chief of Staff Germany) – 45min video call

Case Study:
Practical exercise with two Pennylane Strategy & Operations Manager – 60min video call

On-site fit: With team members from the Sales or Success Departments.

Final Round: Interview with Eric Scaramozzino (VP Strategic Initiatives) and Tobias Janiesch (General Manager) - 45min to 1H video call

We make sure we move fast ; you can expect the recruitment process with us to last between 15 and 25 days in total.
We have tried to give you as much details as we could about the purpose, missions and environment of this role; it is now up to you to tell us if you think this is a position in which you could a) have fun and b) bring value to our company.
If you’re hesitating, we encourage you to apply anyway: worst case scenario, you might lose a few minutes, and in the best case, it will be the start of a meaningful and long-lasting collaboration.
We also want to emphasise that we fully embrace diversity and that we’re doing our best to create a safe and inclusive environment. We are committed to providing an equal employment opportunity regardless of gender, sexual orientation, origin, disabilities, or any other traits that make you who you are. If anything, diversity makes us a more fun place to work at.
To end with a humble illustration of our commitment, we’ve recently signed the Pacte ParitΓ© to set concrete goals in building a better and more inclusive workplace in the years to come.
Encouraging diversity in all its forms, Pennylane strives to offer an inclusive, caring and fulfilling work environment in our offices and remotely. We provide equal opportunities and consideration regardless of background, origin, gender, religion, sexual orientation or handicap.
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Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Accounting CRM Customer Service Finance Human Resources Mid level

Likely questions

  1. Tell us about work you have done that is close to the Strategy & Operations Analyst - Germany πŸ‡©πŸ‡ͺ role.
  2. How would you approach your first 30 days at Pennylane De?
  3. Which of Accounting, CRM and Customer Service have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Accounting, CRM and Customer Service.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Strategy & Operations Analyst - Germany πŸ‡©πŸ‡ͺ role because I can bring practical experience in Accounting, CRM and Customer Service, learn the team quickly, and contribute to the outcomes Pennylane De needs from this hire.

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