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About the role
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
Axon Account Executives are responsible for selling Axon products and services to large and complex Law Enforcement and Public Safety agencies. This is a quota carrying, external field position. Ability to articulate complex solutions, build and maintain senior level relationships, navigate across customer agencies / units, and lead the Axon team to success is required. The position provides technical and administrative product information, demonstrations, and/or product training. You will take charge of a significant proportion of customers and engage in significant complex sales opportunities, often of 7- and 8-digit value. Your success will be built on exceptional relationship building at both operational and board-equivalent levels both externally and internally.
At Axon, our goal is to make each individual feel valued for his or her contributions to the company’s mission to protect life. We are looking for intelligent people who want to do remarkable things. We strive to create an environment where people can succeed and enjoy coming to work every day. Life at Axon is fast paced, challenging and meaningful. Here, you’ll take ownership and drive real change. You will constantly grow as you work hard for a mission that matters at a company where you matter.
What You’ll Do
Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve Axon’s strategic objectives
Develop and maintain client relationships to ultimately drive revenue growth
Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions
Cultivate customer relationships and ensure effective service delivery to accounts
Focus on customer's satisfaction, know the customer's business and workflows, develop proper contact network within accounts
Support execution of strategy at the account level
Work with and bring in experts/specialists where required
Oversee all account activities
Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing
Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities
May provide customer product training as necessary
Accountable for individual expense budget management
Own account relationship and drive overall customer satisfaction for assigned accounts
What You Bring
Able to travel up to 70%
An extensive demonstrable track record in Software Sales (SaaS / Cloud)
Relationship / consultative selling experience
Able to clearly and directly articulate complex solution offerings
Data management experience using Salesforce or similar CRM
Virtualization and Cloud understanding
Team Player - collaborate with various team members regularly
Ready to own & drive the territory
Startup experience & some vertical experience a plus
Defense / Law Enforcement / Public Safety experience a plus
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
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