UT Health San Antonio

Sponsored Programs Support Center Specialist-Intermediate (Pre-Award)

United States full-time Mid Salary not listed
full-time Mid level Customer Service Curated
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About the role

The position of Sponsored Programs Support Center Specialist - Intermediate will be responsible for working with assigned departments to perform pre-award sponsored program activities while delivering excellent customer service. Under general supervision, this position will perform support functions for UT Health San Antonio's Principal Investigators (PIs), with a focus on ensuring that PIs and the Office of Sponsored Programs (OSP) have accurate and timely information to prepare and submit quality sponsored program proposals to sponsors, as well as monitor their portfolio of sponsored awards. This role is critical to supporting and enhancing UT Health SA's research and sponsored programs mission.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Customer Service Sponsored Programs Support Center Mid level full-time

Likely questions

  1. Tell us about work you have done that is close to the Sponsored Programs Support Center Specialist-Intermediate (Pre-Award) role.
  2. How would you approach your first 30 days at UT Health San Antonio?
  3. Which of Customer Service, Sponsored and Programs have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Customer Service, Sponsored and Programs.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Sponsored Programs Support Center Specialist-Intermediate (Pre-Award) role because I can bring practical experience in Customer Service, Sponsored and Programs, learn the team quickly, and contribute to the outcomes UT Health San Antonio needs from this hire.

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