First Citizens

Inside Sales Rep - Construction & Industrial Equipment Finance

United States full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

Overview

At First Citizens Bank, we're committed to helping our clients achieve their ambitions, and we bring that same commitment to our associates. For more than 125 years, our relationship-based culture has created opportunities to build lasting connections, grow professionally and make a meaningful impact for our clients, communities and one another.
First Citizens Equipment Finance is a full-service, vendor-centric lending/leasing business unit. FCB EF provides a wide array of lending and leasing products/solutions to customers ranging in size from small/medium businesses to enterprise entities through its affiliation/alignment with OEM equipment vendors, their distributors, resellers, and dealers.
The primary purpose of the Senior Lending Solutions Manager role is to maintain and grow existing key industrial vendors and assist in developing new regional dealer relationships and business development with new wholesale opportunities to meet quota of new business volume ($25.0MM) and other targets. These relationships will result in generating profitable finance transactions that produce new business volume. This role is the point of contact with the vendor, therefore responsible for all aspects of the vendor business. Responsible for assisting the regionals reps with closing business and being a relationship hand-off to our business development representative.

Responsibilities & Qualifications

Sales - Prospect, qualify and close business opportunities within the construction and industrial sector, working with manufacturers, vendors and end user customers. Develop, implement, and maintain sales plans to meet/exceed assigned sales and margin quotas including Strategies to grow existing accounts and develop new customer relationships.

Service - Offer financing products to vendors in assigned area. Advise customers on financing solutions for their business and effectively address the customer’s business needs, offer appropriate value proposition solutions, negotiate price, and close accounts over the phone.

Documentation - Maintain a database of customers by recording activity on statistics on each outbound call, ensure all information and documentation are upheld to standards.

Business Proficiency - Provides knowledge in area of work. Reviews and maintain knowledge of any laws, regulations, and policies, that affect specific job duties to produce work that is accurate, efficient, and compliant. Utilizes product, system, or process familiarity, to resolve problems and handle customer requests. May offer guidance and direction to less experienced specialist through knowledge in area of work.

Basic Qualifications:
Bachelor's Degree and 4 years' experience in Sales or Marketing, Leasing/Financial Services
-OR-
High School Diploma or GED/Equivalent and 8 years' experience in Sales or Marketing, Leasing/Financial Services
Preferred Qualifications:

Strong written and verbal communication skills with an ability to communicate effectively across business levels.

Strong Customer Service skills with exceptional attention to detail

Salesforce / CRM experience preferred.

Technologically savvy

Client-focused, proactive, and results-oriented

Proficient with Microsoft Office Suite; Excel, PowerPoint, Word

Position Specific Skills:

Ability to lead a vendor relationship

Maintains Strategic Perspective

Negotiating

Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at .
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use these suggested prompts to prepare. They are not questions supplied by the employer.

Mid
Technology & IT Business Development CRM Customer Service Excel Finance Mid level

Practice questions

  1. Tell us about work you have done that is close to the Inside Sales Rep - Construction & Industrial Equipment Finance role.
  2. How would you approach your first 30 days at First Citizens?
  3. Which of Business Development, CRM and Customer Service have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Business Development, CRM and Customer Service.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Inside Sales Rep - Construction & Industrial Equipment Finance role at First Citizens. My relevant experience is [your example], where I [your action] and achieved [your result].

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