Standard Bank Group

Manager, Support, Premium & Growth

Overberg, South Africa full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
Translate strategic Business Banking objectives into day-to-day tactical plans aligned to the segment's client value propositions.
Lead a team of support bankers delivering a proficient, client-focused support function to the Premium and Growth Banking teams.
Build a strong understanding of what matters to clients, including agricultural businesses in Overberg and the surrounding Winelands.
Take accountability for end-to-end people management, high-risk routine compliance and client relationships, while ensuring effective service delivery, operational efficiency and sound risk management.
Ideal Candidate and Abilities
Translate business strategy into clear team priorities and measurable actions.
Build an accountable, client-focused and high-performing support team.
Coach and develop support bankers to deliver consistent service.
Understand the needs of agricultural businesses in Stellenbosch and the Winelands.
Balance client relationships and business growth with sound credit and compliance practices.
Collaborate effectively with Relationship Managers and Premium and Growth Banking teams.
Qualifications
A relevant degree in Business, Commerce, Finance or Agricultural Economics, preferably with a focus on agricultural business or banking.
Relevant FAIS qualifications and regulatory requirements, where applicable to the role.
Experience Required
5–7 years' experience in Business & Commercial Banking, including relationship management, team leadership, risk and credit.
Experience leading support or relationship banking teams, with responsibility for performance management, coaching and staff development.
Experience serving agricultural clients, with an understanding of seasonal cash flows, agricultural lending needs and sector-specific risks.
Experience overseeing credit applications, compliance processes and client service delivery.
Key Competencies:
People Leadership & Performance Management
Tactical Planning & Execution
Agricultural Banking & Client Understanding
Relationship & Stakeholder Management
Credit & Risk Management
Compliance & Operational Oversight
Client Service & Team Delivery
Coaching, Development & Accountability

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Finance Manager Support Premium Growth Mid level

Likely questions

  1. Tell us about work you have done that is close to the Manager, Support, Premium & Growth role.
  2. How would you approach your first 30 days at Standard Bank Group?
  3. Which of Finance, Manager and Support have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Finance, Manager and Support.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Manager, Support, Premium & Growth role because I can bring practical experience in Finance, Manager and Support, learn the team quickly, and contribute to the outcomes Standard Bank Group needs from this hire.

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