Standard Bank Group

Client Solutions & Recoveries Manager

Johannesburg, South Africa full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
To provide services as it relates to the specialised end-to-end remedial management of enterprise wide distressed debt exposures and to provide solutions in such remediation to the business unit environment, both in house (referred by Account Executives & Credit Evaluation Managers) or under formal Business Rescue proceedings (Companies Act) within assigned Personal-to-Holder mandates.
Qualifications
Type of Qualification: First Degree

Field of Study: Business Commerce, Finance and Accounting, Legal

Experience Required

Credit Risk – PPB

Risk & Corporate Affairs

5-7 years

The job requires an individual with experience in Personal & Business Banking, Commercial and Business Banking credit environment (preferably in a Credit / Risk Assessment, Client Relationship or Recoveries role).
Additional Information
Behavioural Competencies:
Adopting Practical Approaches
Articulating Information
Challenging Ideas
Checking Things
Meeting Timescales
Technical Competencies:
Business Insights
Collections
Company Valuations
Debt Consolidation
Dispute Resolution

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Accounting Finance Client Solutions Recoveries Mid level

Likely questions

  1. Tell us about work you have done that is close to the Client Solutions & Recoveries Manager role.
  2. How would you approach your first 30 days at Standard Bank Group?
  3. Which of Accounting, Finance and Client have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Accounting, Finance and Client.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Client Solutions & Recoveries Manager role because I can bring practical experience in Accounting, Finance and Client, learn the team quickly, and contribute to the outcomes Standard Bank Group needs from this hire.

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