About the role
Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
To support the effective implementation of the regulated Consumer Financial Education (CFE) strategy aimed at empowering individuals and communities with the knowledge, skills, and confidence to make informed financial decisions. This role supports Standard Bank Group to align with and fulfil the Broad-Based Black Economic Empowerment Act's Financial Sector Code (FSC) and FSCA requirements for Consumer Financial Education.
Qualifications
Type of Qualification: First Degree
Field of Study: Education
Type of Qualification: NQF Level 7 (BSc /BCom/ BA)
Field of Study: Human Resource Development /Training
Experience Required
Client Coverage
Personal and Private Banking
3-5 years
Experience in using blended learning methodologies, both face-to-face and digital to facilitate financial education for varied groups of the population leading to knowledge transfer, attitude shifts and eventually influence behavioural change
3-5 years
In-depth knowledge and understanding of the Consumer Financial Education landscape in South Africa
3-5 years
Understanding of the legislative landscape on Consumer Financial Education in South Africa and experience with the B-BBEE Act’s Financial Sector Code – specifically (GN500), FSCA’s CFE Standards and National Treasury’s Strategy for CFE
Behavioural Competencies:
Adopting Practical Approaches
Articulating Information
Developing Expertise
Empowering Individuals
Establishing Rapport
Exploring Possibilities
Interacting with People
Managing Tasks
Providing Insights
Pursuing Goals
Taking Action
Understanding People
Technical Competencies:
Business Administration Skills
Client Servicing
Coaching and Mentoring
Content Creation and Management
Content Curation
Continuous Learning Skills Development
Customer Understanding ( Consumer Banking)
Facilitation
Heart of Customer Experience
Insight Storytelling
Instructional Design
Learning Administration
Learning and Development Strategy
Learning Data Analytics
Learning & Development Implementation
Programme Management
Project Management (Project Mgmt)
Project Planning
Written Communication
