Standard Bank Group

Cash Operations Manager

Harare, Zimbabwe full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
To implement the ATM and devices value proposition in alignment with Client Coverage, Consumer Clients Lesotho objectives. To ensure that clients across all segments can conduct electronic transactions, through automated transaction terminals (e.g., ATM (Automated Teller Machine), BNA (Bulk Note Acceptor), RBNA (Retail Bulk Note Acceptor) etc., and future ones to be defined.
Qualifications
Type of Qualification: First Degree

Field of Study: Business Commerce

Experience Required

Client Coverage

Personal and Private Banking

More than 10 years

Appropriate branch banking experience; and demonstrating solid Branch Banking understanding with tactical insight into the daily operations and controls within a Branch.

More than 10 years

Detail knowledge of Branch Banking processes, practises, products and services

More than 10 years

Experience in Digital and Physical Channels in a financial environment, with a good understanding of the technology, systems and processes required to deliver a front-end customer experience and the relationship with digital migration. Experience of branch banking and ATM operations and cash lifecycle management
 
Behavioural Competencies:
 
Adopting Practical Approaches
Conveying Self-Confidence
Convincing People
Developing Expertise
Developing Strategies
Embracing Change
Examining Information
Exploring Possibilities
Making Decisions
Meeting Timescales
Providing Insights
Upholding Standards

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Operations Cash Manager Technology Mid level full-time

Likely questions

  1. Tell us about work you have done that is close to the Cash Operations Manager role.
  2. How would you approach your first 30 days at Standard Bank Group?
  3. Which of Operations, Cash and Manager have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Operations, Cash and Manager.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Cash Operations Manager role because I can bring practical experience in Operations, Cash and Manager, learn the team quickly, and contribute to the outcomes Standard Bank Group needs from this hire.

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