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Access Bank

Team Lead, Card Settlement

Lagos, Nigeria full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

To supervise and authorize settlements and support Unit Head in providing quality service to partners in the area of settlement of transactions
Requirements
Key Responsibilities
Understanding of governing principles and rules of card settlements.
Clear understanding of Visa, Verve, Afrigo, Amex and Mastercard settlement process and procedures.
Ensure timely settlement of card transactions.
Balance incoming and outgoing transaction report against settlement values received from the associations (Switches).
Ensure correct entries to relevant settlement, expense or revenue accounts daily.
Responsible for ensuring that existing internal controls and regulatory policies over the settlement process are strictly adhere to.
Ensure the merchant transactions are posted into appropriate GL and account.
Ensure that suspense accounts are cleared daily.
Ensure that all regulatory reports are rendered as at when due.
Ensure accurate and timely merchant settlements
Ensure prompt processing of charge backs to avoid exposure.
Ensure prompt processing of credit cards settlement and repayment files daily.
Ensure DTS and credit cards reconciliation.
Responsible for championing of automation of Settlement processes.
Analyse Settlement data to identify trends, issues and areas for improvement.
Ensure regular training and guidance to settlement officers.
Foster strong relationships with partners and other stakeholders
Identify and mitigate potential risk in settlement processes.
Skills/Competencies
Sound card settlement-specific knowledge.
Ability to convey factual information clearly and accurate.
Ability to interpret and analyze data effectively.
Excellent follow up skill.
Effective communication skills. Good verbal and written skills.
Ability to remain calm under pressure methodical, organize, accurate and pays attention to details.
Customer service oriented.
A general knowledge of accounting principles.

Qualification
First degree in any Discipline with a minimum of Second-Class honors.
Relevant Masters’ degree will be an advantage
Professional Membership
A recognized professional certification will be an added advantage
Minimum Experience
Minimum of 6 years relevant experience and exposure in the marketing of financial services, will be an added advantage

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Accounting Customer Service Card Settlement Technology Mid level

Likely questions

  1. Tell us about work you have done that is close to the Team Lead, Card Settlement role.
  2. How would you approach your first 30 days at Access Bank?
  3. Which of Accounting, Customer Service and Card have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Accounting, Customer Service and Card.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Team Lead, Card Settlement role because I can bring practical experience in Accounting, Customer Service and Card, learn the team quickly, and contribute to the outcomes Access Bank needs from this hire.

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