Adecco

Contact Centre Advisor - Working from Home

Liverpool, United Kingdom full-time Mid GBP26,436 - GBP26,436
full-time Mid level Technology & IT Salary listed Curated
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About the role

Job Title: Customer Service Advisor Location: Remote Contract Type: Temporary Working Hours: Full-time, 6-week rolling rota (Shifts between 8am-8pm Monday to Friday, and 9am-5:30pm Saturday/Sunday/Bank Holidays. One Saturday and one Sunday every 6 weeks.) Exciting Opportunity Awaits! Our client is seeking a dedicated Customer Service Advisor to provide vital support to customers during their time of need. This role involves being the first point of contact for both inbound and outbound calls, e…

Interview prep

Walk in with sharper answers.

Use these suggested prompts to prepare. They are not questions supplied by the employer.

Mid
Technology & IT Customer Service Remote Collaboration Mid level full-time

Practice questions

  1. Tell us about work you have done that is close to the Contact Centre Advisor - Working from Home role.
  2. How would you approach your first 30 days at Adecco?
  3. Which of Customer Service and Remote Collaboration have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Customer Service and Remote Collaboration.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Contact Centre Advisor - Working from Home role at Adecco. My relevant experience is [your example], where I [your action] and achieved [your result].

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