About the role
The Principal Program Manager provides strategic oversight and coordination for a large, complex, multi-disciplinary program, partnering closely with individual program managers to ensure alignment, visibility, and execution success. This role serves as the central point for program-level tracking, risk management, and executive reporting, translating detailed inputs into clear, actionable insights for senior leaders and governance bodies.
The position is responsible for synthesizing progress, risks, and mitigation plans across multiple workstreams; driving consistent program management practices; and enabling timely decision-making through high-quality reports, dashboards, and executive presentations. Working cross-functionally with business operations, finance, technology, legal, product, and R&D teams, the role supports change management, innovation, and continuous improvement while adapting quickly to evolving priorities
Responsibilities Program Leadership & Governance
Provide enterprise-level oversight and governance for large, multi-disciplinary technology transformation programs.
Partner with program and project managers to guide execution without direct ownership of workstreams.
Establish and maintain program governance, operating rhythms, and decision frameworks.
Strategic Planning & Execution
Translate enterprise technology strategy into integrated roadmaps, milestones, and success metrics.
Ensure alignment across business, technology, and operational stakeholders.
Identify and manage cross-program dependencies and downstream impacts.
Executive Reporting & Risk Management
Synthesize program-level status, risks, issues, and mitigation plans across multiple initiatives.
Deliver clear, timely executive reporting to support informed decision-making.
Lead program-level risk identification, escalation, and mitigation efforts.
Stakeholder & Change Leadership
Serve as a trusted advisor to senior leaders, influencing outcomes without direct authority.
Drive alignment across diverse, global, and cross-functional stakeholder groups.
Track and support change management, adoption, and sustainability of transformation initiatives.
Partner with business operations, finance, technology, legal, product, and R&D teams to ensure comprehensive visibility into program performance and risk.
Continuous Improvement
Advance program management standards, tools, and best practices.
Identify opportunities to improve efficiency, transparency, and integration across programs.
Mentor program managers and strengthen enterprise program management capabilities.
Prepare executive-ready reports, dashboards, and presentations.
Complete all responsibilities as outlined in the annual performance review and/or goal setting.
Complete all special projects and other duties as assigned.
Must be able to perform duties with or without reasonable accommodation.
This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change.
Qualifications
Bachelor’s degree in Business, Technology, Engineering, or related field (Master’s or equivalent advanced business experience preferred).
12 - 15 years of experience leading large, complex, enterprise-scale technology or business transformation programs, including global initiatives.
Proven success managing multi-workstream, interdependent programs within large, matrixed organizations.
Program or project management certification required (PMP preferred).
Demonstrated experience partnering with C-level executives and delivering executive-ready communications and presentations.
Strong program-level risk management expertise, including contingency planning and SOP development.
Experience working across finance, operations, legal, R&D, and software engineering teams, including distributed and remote environments.
Deep familiarity with enterprise technology transformations (e.g., ERP, cloud, digital platforms, data modernization, SDLC).
Advanced communication, organizational, and prioritization skills with the ability to synthesize complexity into clear insights.
Highly proficient in Microsoft Office and enterprise program management tools (e.g., PowerPoint, Smartsheet, collaboration platforms).
Self-directed, adaptable leader capable of operating effectively in fast-changing, high-visibility environments
Cognitive / Mental Requirements
Strategic Systems Thinking: Ability to understand complex, interconnected technology, business, and operational systems and anticipate downstream impacts of decisions across the enterprise.
Advanced Analytical Reasoning: Quickly analyze large volumes of qualitative and quantitative information to identify patterns, risks, dependencies, and opportunities within transformation programs.
Executive Judgment & Decision-Making: Apply sound judgment in ambiguous, high-stakes environments, balancing competing priorities, constraints, and stakeholder interests.
Rapid Learning & Adaptability: Assimilate new technical concepts, business models, and program objectives quickly, adjusting strategies and execution plans as conditions evolve.
Problem Solving in Ambiguity: Define problems that are not clearly articulated, evaluate multiple solution paths, and drive resolution in dynamic and uncertain environments.
Risk Anticipation & Mitigation Thinking: Proactively identify potential program, technology, and organizational risks and develop mitigation strategies before issues escalate.
Synthesis & Abstraction: Distill complex program details into clear, concise insights and narratives appropriate for executive-level decision-making.
Change & Impact Assessment: Evaluate organizational readiness, behavioral impacts, and adoption risks associated with large-scale technology transformation initiatives.
Prioritization & Trade-Off Analysis: Assess relative value, urgency, and impact to sequence work effectively and guide leaders through informed trade-off decisions.
Innovation & Continuous Improvement Mindset: Identify opportunities to improve processes, leverage emerging technologies, and challenge existing assumptions to drive transformation outcomes.
Physical Requirements And Working Conditions
Occasional Travel as assigned by leadership (5% -10%)
Repeating motions that may include the wrists, hands, and/or fingers.
Must be able to provide a dedicated, secure work area.
Must be able to provide high-speed internet access / connectivity and office setup and maintenance.
Remaining in a stationary position, often standing or sitting for prolonged periods.
No adverse environmental conditions expected.
Originally posted on Himalayas
