Mayo Clinic

AI/ML Engineer - Revenue Cycle Automation-Remote

United States remote Mid Salary not listed
remote Mid level Technology & IT Curated
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About the role

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights

Medical: Multiple plan options.

Dental: Delta Dental or reimbursement account for flexible coverage.

Vision: Affordable plan with national network.

Pre-Tax Savings: HSA and FSAs for eligible expenses.

Retirement: Competitive retirement package to secure your future.

Responsibilities

The AI/ML Engineer, a full-stack AI/ML architect for the Revenue Cycle pillar, responsible for both agentic solutions (UiPath Maestro, LLM orchestration, agent + bot + human-in-the-loop patterns) and predictive ML solutions. This role sets the AI architecture direction for Revenue Cycle, defines reference patterns, and collaborates with delivery teams to bring solutions from prototype to production. The ideal candidate is equally comfortable designing an agentic orchestration topology and shipping a production ML model.
Key Responsibilities:

Architect full-stack AI/ML solutions for Revenue Cycle, spanning agentic orchestration (UiPath Maestro, LLM agents, RPA bots, human-in-the-loop) and predictive ML.

Define reference architectures, design patterns, and guardrails for AI use in Revenue Cycle, in partnership with enterprise architecture, security, and data governance.

Lead design of high-complexity solutions such as agentic patient portal inbasket management, combining UiPath Maestro, AI agents, RPA bots, and human-in-the-loop oversight.

Develop, evaluate, and productionize ML models using Python, modern ML libraries, and Mayo Clinic's approved cloud and data platforms.

Partner with delivery leads, app analysts, and business analysts to translate Revenue Cycle opportunities into AI-enabled solutions with measurable ROI.

Establish standards for model lifecycle management, monitoring, bias and drift evaluation, and responsible AI practice aligned to Mayo Clinic policy.

Evaluate emerging AI capabilities (new LLM models, agentic frameworks, UiPath releases) and guide when and how to adopt them.

Mentor AI/ML engineers and developers across the program; contribute to enterprise AI community of practice.

Qualifications

A master’s degree in engineering, computer science, mathematics, health science, or a related field and 1 year experience,
OR
A bachelor’s degree with 3 years of experience.

  • Experience applying AI and machine learning in production environments or similar highly regulated or technology focused industries, showcasing an understanding of healthcare technology.
  • Skill in cloud infrastructure environment and software development tools.
  • Experience working with large, complex, and heterogeneous data sets, preferably in healthcare.
  • Skill in AI/ML techniques and frameworks.
  • History of collaborating across diverse teams and effectively communicating complex technical concepts to non-technical stakeholders.
  • Familiarity with best practices in data engineering, data science, AI Engineering, and the MLOps communities.
  • Strong interpersonal, communication, and time management skills.

Preferred Qualifications:
- Professional experience in AI/ML engineering, solution architecture, or a combined architect/engineer role.
- Proven experience designing and delivering agentic or LLM-enabled solutions in production environments.
- Proven experience building and deploying predictive ML models end-to-end, including feature engineering, evaluation, and monitoring.
- Strong proficiency in Python and modern ML/AI libraries (scikit-learn, PyTorch or TensorFlow, LangChain, LangGraph or equivalent).
- Working experience with UiPath (Studio, Orchestrator, Maestro, Document Understanding, AI Center) or Google Cloud Platform
- Hands-on experience with Azure (preferred) or other major cloud platforms for AI workloads, including MLOps tooling.
- Experience defining reference architectures, design patterns, and technical standards at enterprise scale.

*This position is a 100% remote work. Individual may live anywhere in the US.
**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use these suggested prompts to prepare. They are not questions supplied by the employer.

Mid
Technology & IT Administration Figma Python Remote Collaboration Mid level remote

Practice questions

  1. Tell us about work you have done that is close to the AI/ML Engineer - Revenue Cycle Automation-Remote role.
  2. How would you approach your first 30 days at Mayo Clinic?
  3. Which of Administration, Figma and Python have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Administration, Figma and Python.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the AI/ML Engineer - Revenue Cycle Automation-Remote role at Mayo Clinic. My relevant experience is [your example], where I [your action] and achieved [your result].

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