Texana Bank

Jr. Mortgage Loan Originator

United States full-time Entry Salary not listed
full-time Entry level Customer Service Curated
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About the role

About Texana Bank, N.A.
Texana Bank first opened its doors in 1914 in Linden, Texas. In the past century, banks in our region have come and gone, but Texana is different. At Texana, we believe in growing for the right reasons — to better serve you.
Texana now boasts four full service branches throughout East Texas, in addition to two branches in Arkansas. We also have several mortgage offices to serve you. We’ re bringing honesty back to banking. Our staff has the tools and knowledge to help you achieve your goals faster. At Texana, we call you by name, and we’ re personally invested in your success. We’ re not going anywhere.
Position Type: Full-Time or Part-Time, Hourly Non-Exempt
Department: Mortgage Sales
Reports To: Mortgage Branch Manager or Mortgage Sales Manager
Position Summary
The Junior Mortgage Loan Originator is an entry-level sales role designed for individuals with two or fewer years of experience in residential mortgage lending. This position is responsible for assisting clients with loan applications, presenting suitable mortgage products, and learning the full cycle of loan origination under close supervision. The role includes training and mentorship from senior originators and managers, with expectations for growing production capabilities and regulatory knowledge over time.
Key Responsibilities

Assist prospective clients with basic mortgage inquiries and loan product education

Collect and review borrower financial documentation for completeness and accuracy

Prepare and submit loan applications under supervision, ensuring compliance with company standards

Follow up with clients, processors, and underwriters to support timely file progression

Develop familiarity with loan origination systems and required disclosures

Participate in ongoing training sessions and sales coaching programs

Maintain pipeline activity reports and communicate status updates to clients and team members

Observe regulatory guidelines and ethical sales practices in all loan origination activities

Support branch sales goals and contribute to customer satisfaction initiatives

Progressively build personal production capacity and referral relationships under guidance

Required Qualifications:

High school diploma or equivalent; college coursework in business, finance, or communications preferred

0–2 years of experience in mortgage lending or related financial services

Valid NMLS license or willingness to obtain license within specified timeline

Excellent communication and organizational skills

Ability to learn and apply industry regulations, guidelines, and best practices

Familiarity with Microsoft Office and CRM or loan origination platform

Equal Opportunity Statement: Texana Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law.

Texana Bank
1680 Keller Pkwy
Keller, TX 76248
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use these suggested prompts to prepare. They are not questions supplied by the employer.

Entry
CRM Customer Service Finance Sales Writing Entry level full-time

Practice questions

  1. Tell us about work you have done that is close to the Jr. Mortgage Loan Originator role.
  2. How would you approach your first 30 days at Texana Bank?
  3. Which of CRM, Customer Service and Finance have you used recently, and what did it help you achieve?
  4. What have you learned quickly in a past role, project, or training experience?
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with CRM, Customer Service and Finance.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Jr. Mortgage Loan Originator role at Texana Bank. My relevant experience is [your example], where I [your action] and achieved [your result].

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