About the role
Part-Time Virtual Assistant / Administrative Assistant
Employment Type: Part-time (Approximately 4 hours per day)
Location: Philippines
Start Date: ASAP
About the Role
We are looking for a proactive and highly organized Virtual Assistant to provide administrative and operational support to a small business operating in the Australian NDIS sector.
This role will work closely with the business owner, handling day-to-day administrative tasks, documentation, inbox management, scheduling, and general business organization. The position is primarily focused on backend support, allowing the business owner to focus on client-facing responsibilities and business growth.
The ideal candidate is resourceful, detail-oriented, comfortable working independently, and interested in using AI tools to streamline administrative processes and improve overall efficiency.
Key Responsibilities
Inbox and Email Management: Monitor and organise emails, draft responses, update email templates, and assist with bulk email communications.
Administrative Support: Handle general administrative tasks, documentation, paperwork, and day-to-day business support.
Calendar and Scheduling: Manage appointments, coordinate schedules, and assist with appointment settings.
Documentation and Templates: Create, update, and maintain reports, templates, onboarding documents, and business records.
NDIS Administrative Support: Provide backend administrative assistance and maintain information within the client's NDIS-related CRM and systems.
Billing Administration: Assist with billing documentation and basic reconciliation using Xero.
Business Organization: Help organize tasks, track milestones, maintain records, and support business development tracking where required.
AI and Workflow Support: Leverage AI tools to assist with document creation, administrative processes, and improving day-to-day workflows.
General Business Support: Identify opportunities to improve task organization and administrative efficiency.
Qualifications and Experience
Previous experience as a Virtual Assistant, Administrative Assistant, Executive Assistant, or in a similar support role.
Experience supporting business owners, entrepreneurs, or small businesses is highly desirable.
Strong organizational skills and attention to detail.
Good written and verbal English communication skills.
Comfortable managing emails, calendars, documentation, and administrative processes.
Familiarity with AI tools such as Claude or ChatGPT.
Basic knowledge of Xero and experience with cloud-based document management tools is an advantage.
Willingness to learn new platforms and systems, particularly NDIS-related tools.
Technical Skills
Experience with any of the following tools is advantageous:
Claude or other AI productivity tools
Microsoft OneDrive
Xero
Airtable
Trello
NDIS-related CRM platforms
Training will be provided for client-specific systems and tools.
Ideal Candidate
Highly organized, proactive, and dependable.
Able to work independently and manage priorities effectively.
Has a problem-solving mindset and can identify ways to structure and improve tasks.
Comfortable working in a small, fast-paced start-up environment.
Resourceful and willing to take initiative without requiring constant supervision.
Interested in using technology and AI to improve productivity.
Working Arrangements
Part-time engagement, approximately 4 hours per day.
Flexible working schedule, subject to alignment with the business owner's requirements.
Fully remote setup.
Immediate availability preferred.
Originally posted on Himalayas
