DLN Consulting Group

Online Chat Support-Part time

Remote, United States remote Entry Salary not listed
remote Technology & IT Curated
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About the role

Headquarters: Chicago, Illinois, United States
URL: https://jobs.workable.com/company/7L2FzU15AMzMKn9txgLfbp/jobs-at-dln-consulting-group

Job Title: Online Chat Support — Part-Time
Company: DLN Consulting Group
Location: Remote
Job Type: Part-Time
Description
DLN Consulting Group is looking for a friendly and responsive Part-Time Online Chat Support Representative to assist clients in real time through our chat platforms. You will handle inquiries, provide information, and ensure every client interaction is handled with professionalism and care. Flexible remote schedule — approximately 15–20 hours per week.

Requirements
High school diploma or equivalent required
Strong written communication skills — clear, fast, and professional
Comfortable managing multiple chat conversations simultaneously
Basic computer proficiency and reliable internet connection
Self-motivated and able to work independently from home
Prior customer service or online support experience preferred

Benefits
Fully remote position
Flexible part-time hours
Paid training provided
Supportive team environment
Growth opportunity within the company

To apply: https://weworkremotely.com/remote-jobs/dln-consulting-group-online-chat-support-part-time

Interview prep

Walk in with sharper answers.

Use these suggested prompts to prepare. They are not questions supplied by the employer.

Role
Technology & IT Customer Service Remote Collaboration remote

Practice questions

  1. Tell us about work you have done that is close to the Online Chat Support-Part time role.
  2. How would you approach your first 30 days at DLN Consulting Group?
  3. Which of Customer Service and Remote Collaboration have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Customer Service and Remote Collaboration.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Online Chat Support-Part time role at DLN Consulting Group. My relevant experience is [your example], where I [your action] and achieved [your result].

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