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About the role
Headquarters: Alexandria, Virginia, United States
URL: https://jobs.workable.com/company/7L2FzU15AMzMKn9txgLfbp/jobs-at-dln-consulting-group
Job Title: Customer Care & Client Support — Remote
Company: DLN Consulting Group
Location: Remote
Job Type: Full-Time
Description
DLN Consulting Group is seeking a dedicated Remote Customer Care & Client Support Specialist to serve as a primary point of contact for our clients. In this role you will manage client relationships, resolve inquiries, and ensure a seamless experience from first contact through resolution. If you are passionate about helping people and thrive in a remote environment this role is for you.
Requirements
High school diploma required; Associate’s or Bachelor’s degree preferred
1–3 years of customer service or client support experience
Excellent verbal and written communication skills
Strong problem-solving ability and patience under pressure
Proficient with email, CRM tools, and video conferencing platforms
Reliable internet connection and dedicated home workspace
Ability to manage multiple client accounts simultaneously
Professional, empathetic, and solutions-focused attitude
Benefits
Fully remote position
Flexible scheduling options
Paid training and onboarding
Career advancement opportunities
Collaborative and supportive team culture
Performance-based incentives
To apply: https://weworkremotely.com/remote-jobs/dln-consulting-group-customer-care-and-client-support-remote
