Labcorp

Tool Governance & Document Control Lead

United Kingdom full-time Senior Salary not listed
full-time Senior level Healthcare Curated
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About the role

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Labcorp is seeking a remote Tool Governance & Document Control Lead to join our Central Labs team in Harrogate.

Job Responsibilities:

Tools Governance

Manage, own and maintain library of all new and existing tools

Evaluate how tools are being used by end users (incl. clients)

Usage and performance monitoring incl. corrective actions

Feedback collection and analysis, decommission of redundant or obsolete tools

Maintenance and integration support, user support and non-technical troubleshooting

Collaborate with Strategy and Transformation group to stay current with tools and technologies, act as change agent, and serve as the point of contact. Coordinate the testing of new tools to drive innovation and improve efficiency.

Establish governance standards for GPM tools.

Approve introduction of new tools and retirement of existing tools.

Maintain tool ownership matrix and accountable stakeholders.

Lead governance reviews and compliance assessments.

Define tool usage standards and best practices.

Develop and monitor governance KPIs.

Document Controller

Manage the lifecycle of controlled documents from creation through review, approval, implementation, revision, and retirement.

Ensure all SOPs, policies, methods, forms, templates, specifications, and procedures are current.

Coordinate periodic document reviews with document owners.

Ensure documenta on complies with internal quality standards and regulatory requirements.

Monitor document review and approval timelines.

Verify document completeness, formatting, and compliance prior to issuance.

Support internal and external audits and inspections (as needed)

Maintain inspection readiness at all times.

Manage controlled records and retention schedules.

Coordinate document archiving ac vi es according to retention requirements.

Create and maintain document performance KPI

Minimum Qualifications:

Bachelor's degree in Biology, Business, or Computer Science

3 or more years of experience in governance, quality systems, document control, project management operations, or business process management

2 or more years of experience managing enterprise systems or controlled documentation.

Preferred Qualifications:

PMP, Lean Six Sigma, Quality Certification, or Change Management Certification

2 or more years of Labcorp Global Project Management experience with knowledge of capabilities and expertise of the Labcorp organization or equivalent companies

2 or more years of experience with document management systems

2 or more years of experience with governance frameworks and risk management.

Additional Job Standards:

Flexibility in schedule to coincide with global operations and meetings

Ability to manage multiple priorities.

Strong relationship management and collaboration skills

Understanding of risk assessment and mitigation practices

Ability to support audit preparation and maintain audit readiness

Strong data analysis and problem-solving skills

Ability to map, analyze, and optimize business processes

Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply
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Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use these suggested prompts to prepare. They are not questions supplied by the employer.

Senior
Healthcare API integration Data Analysis Operations Project Management Remote Collaboration Senior level

Practice questions

  1. Tell us about work you have done that is close to the Tool Governance & Document Control Lead role.
  2. How would you approach your first 30 days at Labcorp?
  3. Which of API integration, Data Analysis and Operations have you used recently, and what did it help you achieve?
  4. How have you led people, improved a process, or made a hard decision in a previous role?
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with API integration, Data Analysis and Operations.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Tool Governance & Document Control Lead role at Labcorp. My relevant experience is [your example], where I [your action] and achieved [your result].

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