About the role

Role Overview
Mercier Consultancy Group is seeking a Dutch Speaking Fitbit Products Support Specialist to provide expert guidance and support to Dutch-speaking customers regarding Fitbit products, applications, and wellness ecosystems. This is a fully remote role based within Bulgaria, ideal for passionate, customer-focused individuals who have a genuine enthusiasm for health technology and the Fitness & Wellness industry.
What You Will Do
Provide professional, empathetic, and timely support to Dutch-speaking customers regarding Fitbit products, including fitness trackers, smartwatches, and associated wellness applications. Assist customers with device setup, synchronisation, troubleshooting, and software or firmware updates, ensuring a seamless Fitness & Wellness experience.
Why It Might Be a Fit
Native or fluent Dutch language skills (spoken and written) are essential for this role. A genuine interest in health technology, wearable fitness devices, or the broader Fitness & Wellness industry is highly desirable. Previous experience in customer support, technical helpdesk, or a consumer electronics environment is advantageous.
Requirements
Native or fluent Dutch language skills (spoken and written)
Valid EU passport
Genuine interest in health technology, wearable fitness devices, or the broader Fitness & Wellness industry
Previous experience in customer support, technical helpdesk, or a consumer electronics environment
Benefits
Competitive Monthly Salary
Fully Paid Training Programme
Comprehensive Health Insurance
Fully Paid Relocation Package
Monthly Performance Bonus
Remote working arrangement within Bulgaria
Supportive, multicultural team environment
Genuine career development and progression opportunities
Originally posted on Himalayas

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Role

Technology & IT Customer Service Remote Collaboration Dutch Speaking Fitbit remote

Likely questions

Tell us about work you have done that is close to the Dutch Speaking Fitbit Products Support Specialist role.
How would you approach your first 30 days at Mercier Consultancy BG?
Which of Customer Service, Remote Collaboration and Dutch have you used recently, and what did it help you achieve?
Describe a time you solved a problem without waiting to be told exactly what to do.
How do you stay organised and communicate clearly when working remotely?

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A recent example that proves your experience with Customer Service, Remote Collaboration and Dutch.
One short story with a problem, your action, and the result.
Two examples that show the strengths listed on your CV.
A clear reason why this role and company interest you.
Your availability, preferred work style, and salary expectations.

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What would success look like in the first 90 days?
What are the main problems this hire should help solve?
How does the team give feedback and measure good work?
What does a normal working week look like for this role?

Practice line

I am interested in the Dutch Speaking Fitbit Products Support Specialist role because I can bring practical experience in Customer Service, Remote Collaboration and Dutch, learn the team quickly, and contribute to the outcomes Mercier Consultancy BG needs from this hire.

Dutch Speaking Fitbit Products Support Specialist

About the role

Walk in with sharper answers.

Likely questions

Prepare before the call

Ask them

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