Chameleon Integrated Services

ServiceNow Technical PM / Delivery Manager

Remote, United States remote Entry Salary not listed
remote Technology & IT Curated
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About the role

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We are a growing information technology company that offers its employees a culture of success, the chance to work on revolutionary federal IT infrastructure, and the opportunity to grow alongside cutting-edge technology that is reshaping the industry. We are seeking forward-thinking candidates that have strong experience in operational support and can help take to the next level in a proactive stance.

Chameleon Integrated Services has expertise in operations management, quality systems, data operations and cybersecurity. We secure some of the most sensitive data for the Department of Defense and for other U.S. federal government agencies. We are known for the great care we take with clients and employees, and we believe in promoting from within.

We offer a Full Benefits package including:Competitive Employee Health Insurance options including dental
100% company paid vision plan
401K plan with generous company match and no vesting period
100% company paid life insurance
100% company paid long and short-term disability insurance
Training allowance
PTO and more

Role: ServiceNow Technical PM / Delivery Manager – This is a remote opportunity

Purpose:

Provide contract-facing delivery control, sprint reporting, staffing continuity, invoice-period support, and quality review.

Role Summary:

Technical PM/delivery manager with ServiceNow or application O&M experience who can manage the contract rhythm without overburdening the key developer. The role coordinates sprint planning inputs, weekly status reporting, risk/issue tracking, staffing coverage, COR communications, invoice-period reporting, quality review, and compliance follow-through.

Mandatory Requirements: 7+ years of technical project or delivery management experience.
Federal contract delivery experience.
Experience managing Agile/Kanban software sustainment or O&M.
Experience with sprint status reporting, risks/issues, staffing coverage, and deliverable acceptance.
Ability to manage a small technical team without adding unnecessary overhead.
Experience coordinating with CORs, Product Owners, business testers, security staff, and platform teams.
Understanding of change control and release governance.
Ability to enforce contract restrictions, including no use of generative AI for deliverables unless authorized by the Contracting Officer.

Strongly Preferred:ServiceNow delivery experience.
GSA MAS task order experience.
Library, federal civilian, or cultural/records agency experience.
PMP, CSM, SAFe, ITIL, or equivalent.
Experience managing FFP sprint-based invoicing.
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status”
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Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Technology & IT Data Analysis Operations Project Management Remote Collaboration remote

Likely questions

  1. Tell us about work you have done that is close to the ServiceNow Technical PM / Delivery Manager role.
  2. How would you approach your first 30 days at Chameleon Integrated Services?
  3. Which of Data Analysis, Operations and Project Management have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Data Analysis, Operations and Project Management.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the ServiceNow Technical PM / Delivery Manager role because I can bring practical experience in Data Analysis, Operations and Project Management, learn the team quickly, and contribute to the outcomes Chameleon Integrated Services needs from this hire.

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