About the role

Requirements:
MUST be able to work Remote from Home – equipment will be provided.
Requires HS Diploma or GED with a minimum of 2 years of customer service experience, call center experience is preferred
Healthcare industry experience is preferred
Strong Customer Focused competencies, seeking service-oriented individuals.
Must have strong verbal and written communication skills,
phone based position which requires excellent verbal communication; ability to clearly communicate complex messages over the phone.
Strong problem-solving skills.
1 year of Call Center Customer Service experience (Inbound calls)
Ability to navigate through multiple systems
Medical background helpful
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role

Design & Creative Customer Service Remote Collaboration Remote Commercial Customer remote

Likely questions

Tell us about work you have done that is close to the Remote Commercial Customer Service Agent role.
How would you approach your first 30 days at PerunHR?
Which of Customer Service, Remote Collaboration and Remote have you used recently, and what did it help you achieve?
Describe a time you solved a problem without waiting to be told exactly what to do.
How do you stay organised and communicate clearly when working remotely?

Prepare before the call

A recent example that proves your experience with Customer Service, Remote Collaboration and Remote.
One short story with a problem, your action, and the result.
Two examples that show the strengths listed on your CV.
A clear reason why this role and company interest you.
Your availability, preferred work style, and salary expectations.

Ask them

What would success look like in the first 90 days?
What are the main problems this hire should help solve?
How does the team give feedback and measure good work?
What does a normal working week look like for this role?

Practice line

I am interested in the Remote Commercial Customer Service Agent role because I can bring practical experience in Customer Service, Remote Collaboration and Remote, learn the team quickly, and contribute to the outcomes PerunHR needs from this hire.

Remote Commercial Customer Service Agent

About the role

Walk in with sharper answers.

Likely questions

Prepare before the call

Ask them

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