FAVIO

Equipment Technician

Remote, United States remote Entry $0 - $0
remote Technology & IT Salary listed Curated
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About the role

Overview: Our client is a well-established hospitality business committed to delivering exceptional products and customer service. They are seeking a skilled Equipment Technician to join their team and help contribute to their high standards.

Key Responsibilities:

Install, service, and maintain commercial and residential beverage equipment.
Diagnose and repair equipment faults and perform preventative maintenance.
Provide excellent customer service and resolve equipment issues.
Train customers on the proper use and basic maintenance of equipment.
Install plumbing and electrical connections in compliance with safety standards.
Maintain service records, parts inventory, and job updates.
Respond to scheduled after-hours and weekend service calls.
Assist with warehouse organization and inventory counts.

Requirements

Technical certification or equivalent qualification.
2–3 years' experience servicing and repairing equipment.
Basic plumbing and electrical knowledge.
Strong troubleshooting and problem-solving skills.
Valid driver's licence.
Ability to lift up to 80 lbs.
Excellent communication and customer service skills.
Willingness to work after hours and weekends on a scheduled basis.

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Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Technology & IT Customer Service Equipment Technician Technology remote

Likely questions

  1. Tell us about work you have done that is close to the Equipment Technician role.
  2. How would you approach your first 30 days at FAVIO?
  3. Which of Customer Service, Equipment and Technician have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Customer Service, Equipment and Technician.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Equipment Technician role because I can bring practical experience in Customer Service, Equipment and Technician, learn the team quickly, and contribute to the outcomes FAVIO needs from this hire.

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