About the role
For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference.
At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human.
Your Mission 💪
The IT Infrastructure Engineer is responsible for the deployment, configuration and ongoing support of enterprise infrastructure across both virtual and physical environments. The role focuses on Windows Server deployments, clustering technologies, storage integration (MPIO), identity and access solutions (PingFederate, UserLock MFA), and application onboarding within a secure, highly available environment.
What you’ll be doing 🎯
Deploy and configure Windows Server environments across VMware vCenter (virtual builds) and physical servers
Perform system provisioning including OS installation, patching and baseline security hardening
Manage virtual machine lifecycle (provisioning, resizing, decommissioning)
Monitor and optimise resource utilisation across clusters
Document onboarding processes and standards
Maintain technical documentation including SOPs and runbooks
Administer and maintain VMware vSphere / vCenter environments
Manage virtual machine lifecycle (provisioning, resizing, decommissioning)
Monitor and optimise resource utilisation across clusters
Design and implement Windows Failover Clustering solutions
Configure and support Multipath I/O (MPIO) for SAN storage
Ensure resilience and high availability of critical systems
Lead/support application onboarding including authentication integration and infrastructure provisioning
Collaborate with application owners to meet security and connectivity requirements
Document onboarding processes and standards
Provide support for infrastructure incidents and requests
Troubleshoot complex issues across Windows, VMware and identity platforms
Participate in on-call support where required
Ensure systems meet organisational security and compliance standards
Support patching cycles and vulnerability remediation
Work with cyber and compliance teams as required
Maintain technical documentation including SOPs and runbooks
Contribute to continuous service improvement initiatives
What experience we think you’ll need 🚀
Strong experience with Windows Server (2016/2019/2022)
Experience with VMware vSphere / vCenter
Knowledge of Windows Failover Clustering and MPIO
Configure and support PingFederate for SSO and application federation
Manage UserLock MFA including policy configuration and access control
Support secure authentication integration across enterprise platforms
Understanding of Active Directory, DNS, DHCP, and networking fundamentals
Experience with F5 load balancers, Citrix, and Linux (RHEL/OEL)
Knowledge of ITIL processes and PowerShell scripting
Strong problem-solving skills and ability to work under pressure
Clear communication with stakeholders
Proactive approach to documentation
Secure and reliable infrastructure deployments
High availability of critical systems
Successful application onboarding
Timely incident resolution and audit-ready documentation
Scheduled On-call and Out of Hours OS Patching participation (renumerated)
Ability to obtain/holder of BPSS & SC Clearance
As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need.
Originally posted on Himalayas