About the role
We are looking for an experienced Technical Product Owner who is passionate about building products that customers love. You will contribute towards the discovery, definition, delivery and performance of products and services in the ParentPay Group engagement portfolio.You will define and own the details of the business value delivered at product level. You should be able to support the product, user and business priorities and help achieve the desired business and user outcomes. You play the role of the team linguist and should be able to talk with design, tech, and business to ensure the product delivers on user, business, and technical needs.
You will be responsible for understanding the needs of your users, working on the product backlog, and aid in delivery acceleration through creative thinking, an evidence-based approach and a keen focus on user and business value.
You will also need to develop an understanding of the UK education market, product vision and build expertise in your domain space to be able to effectively work with and guide your agile delivery teams.We are looking for a strong all-rounder who has experience as a storyteller and technical liaison, can communicate the product vision to the technical team, can effectively manage collaboration amongst the team and understands user experience design, data analytics, sales, and marketing.Key Responsibilities
Develop understanding of the market segment and product positioning.
Consistently evaluate and become the expert in the domain space.
Understand the market and the competitive landscape.
Collaborate with the product manager to understand the product vision and roadmap.
Identify success criteria and to translate the product vision into executable goals that can be met in an incremental and iterative manner.
Prioritize the backlog and align to product strategy.
Assess customer feedback and investigate customer issues.
Analyze information and make recommendations.
Ability to define user journeys, process mapping, use cases, etc.
Work closely with stakeholders on delivery teams (developers, QA, delivery managers) in designing, implementation and testing of the solutions.
Work effectively within cross-functional teams in a complex, matrix environment.
Facilitate, mediate, and gain agreement between groups.
Demonstrate clarity of thought and the ability to translate the complex into simple and consistent terms.
Skills, Knowledge and Expertise
Drives to Outcomes: focuses on results and desired outcomes and how best to achieve them. Able to execute plans through to action. Persistent to complete tasks and a strong commitment to take action that moves things along to ensure delivery of objectives.
Ownership & Accountability: takes personal accountability and ownership for their work. This includes personal follow through, making and defending difficult decisions and tradeoffs, removing blockers, driving collective progress.
Continuous Improvement: advances by ongoing, incremental improvement through continuous learning, questioning the status quo and trying out creative and novel ideas. Shows curiosity and has a keen interest to drive learning for themselves and others
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