Bjak

Applied AI Engineer - AI Neobank App (Ireland)

Remote, United States remote Entry Salary not listed
remote Technology & IT Curated
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About the role

About BJAK
The original mission of BJAK is we believe people deserve smarter ways to plan, save and grow their money. This is the origin of our name.

Started in 2019, we built the first mobile-first, insurance platform, enabling insurance to be accessible online by millions in the region. Today, its the leading insurance platform in Southeast Asia.

Today, we are expanding ways to help people in the region — this includes spending, saving, investing, exchanging, travelling, and more. Our mission is help people get more from their money every day.

We have teams working around the world, with over 20 nationalities from our offices and remotely, who truly enjoys their work. We are looking for the most talented and driven people we can find. We are looking for people who work for their passion, not counting hours. Who loves building great next-generation products, not status quo. Who cares about redefining how everyone around us can get the best financial applications, not for an exclusive few.

If you're this person, we'd love to talk to you.
The Role
We are looking for applied AI engineers to build AI-native systems for BJAK's AI Neobank app.

This is not a research-only role. We need builders who can use AI to automate real workflows, improve products, reduce manual work and make financial services easier for users and teams.
What You'll Own
Build AI-powered workflows, assistants, agents and automation systems.

Apply AI across customer support, CRM, onboarding, claims, renewals, payments, operations and internal tools.

Work with product and engineering teams to turn manual processes into scalable AI-native systems.

Build integrations with LLMs, internal data, APIs, documents, knowledge bases and business systems.

Design evaluation, monitoring and fallback flows so AI outputs are useful, safe and reliable.

Prototype quickly, test with users or operators, then productionize what works.

Improve speed, quality and consistency across workflows using AI where it creates real business value.

What We're Looking For
Strong software engineering foundation, preferably with Python and backend systems.

Hands-on experience building with LLM APIs, agents, RAG, workflow automation or AI tools.

Able to connect AI systems with real product, data and operational workflows.

Good judgement on where AI helps and where rule-based systems or human review are better.

Understands evaluation, accuracy, latency, cost, privacy and failure modes.

Fast builder who can prototype, test and ship practical systems.

Experience in fintech, insurance, support automation, CRM or operations automation is a strong advantage.

The Kind of Builder We Want
Practical AI builder, not just a prompt experimenter.

Thinks in workflows, systems and measurable quality.

Can build quickly but still cares about guardrails and reliability.

Comfortable working with messy real-world data and processes.

Honest about what AI can and cannot do.

This Role Is Not For
People who only want research projects with no production ownership.

Candidates who treat AI as demos instead of working systems.

Engineers who do not care about evaluation, reliability or user impact.

People who overclaim AI impact without evidence.

Builders who cannot work with product, ops and business teams.

Location
This role is remote, but candidates must be based in Ireland. We are hiring specifically for this market, so applicants should already be based in Ireland.
Language
English is our main working language across global teams. Strong English communication is required.
Interview Process
Our process is designed to move fast:
Online assessment or practical task

Technical interview

CEO / final round

For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process. Candidates who complete assessments quickly will be prioritized.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Technology & IT CRM Customer Service Figma Operations Python remote

Likely questions

  1. Tell us about work you have done that is close to the Applied AI Engineer - AI Neobank App (Ireland) role.
  2. How would you approach your first 30 days at Bjak?
  3. Which of CRM, Customer Service and Figma have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with CRM, Customer Service and Figma.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Applied AI Engineer - AI Neobank App (Ireland) role because I can bring practical experience in CRM, Customer Service and Figma, learn the team quickly, and contribute to the outcomes Bjak needs from this hire.

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