Obelisk Support

Business Operations Associate

Remote, United States remote Entry $0 - $0
remote Technology & IT Salary listed Curated
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About the role

Fully Remote
Part-time (3 days p/week)
September start

About the Role
We're looking for a Business Operations Associate to help keep Obelisk running smoothly as we grow. This is a role for someone who genuinely enjoys the "behind the scenes" work that makes a business tick - clean data, clear processes, and nothing left waiting to be chased.

Experience in a legal, professional services, or compliance environment would be an excellent fit, such as a senior paralegal, legal operations professional, or operations administrator. This role reports to the CFO.

Responsibilities include:
Workflow consistency and data quality
Writing and maintaining our operational process library as workflows are built and refined
Running a weekly rhythm of checks e.g. data quality, supplier renewals, compliance flags, job records/timesheets
Tracking recurring data issues and surfacing patterns

Compliance and supplier administration
Building and maintaining a register of key operational and systems suppliers
Tracking statutory / operational compliance requirements
Maintaining the insurance policy schedule and renewal calendar

Systems administration
Acting as first point of contact for routine operational system queries, from Microsoft 365 to our own proprietary system
Process improvement - spotting opportunities to simplify processes or remove inefficiencies

What we're looking for:
Experience managing multiple workstreams simultaneously i.e. project management or business analysis
Systems-confident and curious - you are genuinely interested in how systems connect and where data flows break
AI-aware and open to learning
Able to work at pace and independently, confident managing multiple workstreams
Familiarity with ALSP structures or in-house legal team operations would be useful

What can we offer you?
Competitive salary and pension; 28 days’ holiday, two extra ‘personal’ days off as well as your birthday; private medical insurance, life assurance, income protection and critical illness cover.

We welcome applications from returners and career-break professionals. Obelisk was built on the principle that great professionals who've stepped back should be welcomed back. If this role fits your background and your life, we'd love to hear from you.

For this role, it is essential that you have the right to work in the UK. We are a remote first organisation with the team all meeting in London every two months.

About Obelisk Support
Obelisk Support is a B Corp Certified™ business on a mission to keep outstanding legal talent in the law. For over a decade we have been at the forefront of the alternative legal services market, connecting some of the world’s leading businesses with high-quality, flexible legal support from a bench of mostly City-trained lawyers. We are a fully remote, fast-moving team that genuinely values its people — and we were doing flexible working long before it became fashionable. If you care about purpose as much as progression, you’ll fit right in.

We celebrate and encourage diversity and inclusion in our company – it’s a vital part of our #humanfirst approach to business. Everyone is welcome to apply for our roles and we set out to ensure that no-one receives less favourable treatment due to their age, belief, caring responsibilities or pregnancy, disability, ethnicity, gender identity, marital status, race, religion, sex, sexual orientation or any other protected characteristic.

We would like you to be able to perform at your best throughout our recruitment process. Please contact us if you require any adjustments to support you.

This is an advert for a job vacancy and may not include every detail of the duties of the role. For a conversation to find out more, contact Jane Leader - Recruitment Manager at [email protected].

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Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Technology & IT Administration Human Resources Operations Project Management Remote Collaboration remote

Likely questions

  1. Tell us about work you have done that is close to the Business Operations Associate role.
  2. How would you approach your first 30 days at Obelisk Support?
  3. Which of Administration, Human Resources and Operations have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Administration, Human Resources and Operations.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Business Operations Associate role because I can bring practical experience in Administration, Human Resources and Operations, learn the team quickly, and contribute to the outcomes Obelisk Support needs from this hire.

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