Pet Health Insurance Services

Who We Are

Remote, United States remote Entry $0 - $0
remote Technology & IT Salary listed Curated
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About the role

At Pet Health Insurance Services everything we do is centred around our love of pets and

our desire to best support Australian pet owners. We are passionate about pets, pet health

and providing help for pet owners in their times of need.

We provide great-value pet insurance solutions to Australian insurance companies and their

customers. We want to set a new standard for pet insurance in Australia through state-of-

the-art operating systems, passionate and skilled consultants, and smart digital and call-

centre processes.

Pet Health Insurance Services is part of the Auto and General International Group of

companies which have over 8000 employees and over 8.9mil customers worldwide.

Our culture of ‘high performance with high integrity’ underpins our values and the way we

interact with our customers, the community and each other. We’re excited about the future

and we’re always on the lookout for talented, passionate individuals who can help us

achieve our goal of being Australia’s best insurer!

If this sounds like you, apply today!

We have varied and different roles across the business, from frontline Customer Service &

Retention, Sales Consultants, Claims Consult and Claims assessing positions as well as

roles within our operations team, Developers, BA’s, PMs and testers.

Please mention the word **DILIGENT** and tag RMmEwMTo3ZTAxOjoyMDAwOmU1ZmY6ZmU4YjoxYTg= when applying to show you read the job post completely (#RMmEwMTo3ZTAxOjoyMDAwOmU1ZmY6ZmU4YjoxYTg=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Technology & IT Customer Service Operations Sales Who Technology remote

Likely questions

  1. Tell us about work you have done that is close to the Who We Are role.
  2. How would you approach your first 30 days at Pet Health Insurance Services?
  3. Which of Customer Service, Operations and Sales have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Customer Service, Operations and Sales.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Who We Are role because I can bring practical experience in Customer Service, Operations and Sales, learn the team quickly, and contribute to the outcomes Pet Health Insurance Services needs from this hire.

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