Blue Cross Blue Shield Association

Director, Trade Client Relations

Remote, United States remote Entry $155,000 - $175,000
remote Technology & IT Salary listed Curated
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About the role

Synergie Medication Collective is a new medication contracting organization founded by a group of Blue Cross and Blue Shield affiliated companies to serve both Blues and select independent health plans. Synergie is focused on improving affordability and access to costly medical benefit drugs — ones that are injected or infused by a health care professional in a clinical setting — for nearly 100 million Americans. The Trade Client Strategy Director liaises with Synergie Participants and manages clinical policies to comply with manufacturer contracts, implements Trade strategies and initiatives, and collaborates with and supports Synergie’s Client Relations team for Trade related inquiries. This includes medical and pharmacy drug policies, cross benefit management, and rebate qualification for manufacturer contracts. This position will establish and maintain cross functional partnerships with internal teams to drive the identification, development and successful execution of Synergie’s rebate programs. This position will be the primary Trade point of contact for Synergie’s Participant facing activities and will support clinical decision making at the Participant level to comply with manufacturer contracts.Primary Job Functions

Consult with Client Relations team on Trade related inquiries, initiatives, and opportunity pull through with Participants

Understands downstream impact of rebate and formulary strategy and can convey appropriate messaging to health plan participants for adoption of said strategies and policies

Has working knowledge of PBM operations and understanding of drug and UM strategy and policy implementation

Has experience in reading and interpreting pharmaceutical manufacturer drug contracts and understanding how to align terms and conditions and translate into UM policy and criteria

Manage medical and pharmacy clinical policies with Participants to ensure manufacturer contract compliance

Collaborate and support Client Relations team for Trade related inquiries from Participants

Partner with the following stakeholders:

Analytics Team – Collaborate on drug trends and utilization data to inform clinical policy decisions, medical policy and formulary compliance, drug share shift and utilization management strategies

Client Relations – Serve as Trade’s primary point of contact for all Participant questions on Trade initiatives and manufacturer contracts and escalate issues as needed to Trade’s leadership

Clinical Team – Liaise with Clinical team to review clinical data and policy requirements as needed

Invoicing Team – Maintain current library of Participant medical and pharmacy policies and support Invoicing team with manufacturer inquiries regarding clinical policies

Product Team – Provide medical policy support for manufacturer related contracts including, but not limited to, cell and gene therapies and other outcomes programs ​

Education, Experience, and Certification

Pharmacy degree and Pharm D. preferred

5-7 years of related work experience in healthcare, pharmacy benefit management (PBM), utilization management, pharmaceutical contracting, client relations, or analytical contracting

Must be eligible to work in the United States without need for work visa or residency sponsorship

Excellent verbal and written presentation skills

Ability to establish rapport and build relationships at all levels within an organization

Practical application of clinical data to drive financial value

Strong business and financial acumen, with advanced proficiency in Excel and PowerPoint

Knowledge, Skills, and Abilities

Pharmacy residency training or equivalent experience

Experience within the PBM industry, Medicaid, Medicare, and health plans

Experience with contract language and risk mitigation concepts

Travel Requirements: Up to 10% of the time.
Work is generally performed in a remote setting.
$155,000.00 - $175,000.00This is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the hiring range andthis hiringrange may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.This job is also eligible for annual bonusincentivepay.

We offer a comprehensive package of benefits including paid time off, 11 holidays,medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Originally posted on Himalayas

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Role
Technology & IT Business Development Data Analysis Excel Operations Remote Collaboration remote

Likely questions

  1. Tell us about work you have done that is close to the Director, Trade Client Relations role.
  2. How would you approach your first 30 days at Blue Cross Blue Shield Association?
  3. Which of Business Development, Data Analysis and Excel have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Business Development, Data Analysis and Excel.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Director, Trade Client Relations role because I can bring practical experience in Business Development, Data Analysis and Excel, learn the team quickly, and contribute to the outcomes Blue Cross Blue Shield Association needs from this hire.

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