About the role
Join the #TEAMCAMFORCE!
WITH PASSION AND EXPERIENCE, YOU CAN ACHIEVE ANYTHING
We are one of the world's leading developers of high-performance CAD/CAM solutions – and have been for more than 30 years! Our innovative CAD/CAM technologies ensure significantly higher performance in the programming process and set international standards in machining production.
What do a top mountain bike, an artificial hip joint and your smartphone have in common? We develop the software to produce these high-end products! With hyperMILL® we control CNC machines, and we have the highest standards for performance and part quality.
Do you have a passion for CAD/CAM technology, and would you like to contribute your know-how with us? Then send us your application as soon as possible!
Your main tasks
Elevate Customer Experiences
Provide outstanding technical and sales support to our valued customers, clients, dealers, and partners.
Strive for excellence in every interaction, ensuring our stakeholders receive exceptional service.
Pre-Sales Technical Mastery
Harness your technical expertise to shine in the pre-sales phase.
Demonstrate your knowledge by asking appropriate questions and sharing relevant / appropriate examples of solutions to a particular manufacturing challenge.
Software Deployment and Customer Empowerment
Take charge of the client experience with precision and finesse.
Empower customers through comprehensive post-sales training, transforming them into proficient software users.
Ingenious Troubleshooting, Sales Growth & Collaborative Market Insight
Resolve complex technical issues while collaborating closely with internal and external stakeholders, resulting in client satisfaction and the increase in our resulting revenue.
Stay at the forefront of market trends, ensuring alignment with schedules, and guaranteeing the timely fulfillment of our commitments.
Your profile
Experience
At least 3+ years of Manufacturing (machine tool operator, precision mechanic, toolmaker, mechanical engineer) and/or CNC programming experience of multiple parts, materials, and metal removing processes.
Technical skills
Demonstrate in-depth knowledge of CNC machining, CNC control systems, CNC machine tools.
Knowledge of CAD/CAM software.
Experience with milling and turning machines (multi-axis preferred).
Proficient in using and troubleshooting software applications.
Strong GD&T (Geometric dimensioning and tolerancing) knowledge.
Excellent computer skills (MS Office Tools, familiarity with Salesforce).
Personal skills
Excellent communication skills, both written and verbal in English.
Strong interpersonal skills and the ability to build positive relationships with customers and other stakeholders.
Strong problem-solving skills and an analytical mindset to identify and resolve complex technical issues.
Strong organizational, time management skills and a good dose of resilience to manage and prioritize multiple support requests and projects/missions.
Self-motivated individual who demonstrates independence and is highly goal oriented.
Enthusiasm for innovative technologies and solutions.
Other requirements:
Location: US West
Valid driving license.
Flexibility to travel domestically, and travel internationally occasionally.
Why us?
Vacation: 15 paid vacation days to start plus 13 paid company holidays
Strong compensation package: A fixed salary together with a variable
Telecommuting: Remote work 100%
Payment flexibility and paycheck security: Direct deposit payroll
Flexible spending reimbursement account: Get your medical expenses reimbursed on pre-tax basis!
Healthcare: Medical, dental and vision group insurance - Disability insurance
Life Insurance
Retirement: Simple IRA retirement plan with company match up to 3%. No vesting period
Promotion of personal development: Targeted job-related training measures and workshops
Stimulating working environment: Be part of a dynamic and highly motivated team. Grow professionally and personally with us!
International working environment: A varied and challenging role in a highly multinational, stable and innovative company and a well-established local team in the US
OPEN MIND Technologies Culture: Experience a very open-minded culture with flat hierarchies and a high degree of creative freedom
Originally posted on Himalayas