University of New Mexico - Hospitals

RN CASE MANAGER

Remote, United States remote Entry Salary not listed
remote Customer Service Curated
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About the role

 ...work directly with insurance payors to recuperate payment for patient care. There is limited patient interaction.
· Primarily a remote work from home position once applicant has successfully completed the onsite orientation phase.
· Most positions are Monday-Friday... 

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Customer Service Remote Collaboration Case Manager Customer remote

Likely questions

  1. Tell us about work you have done that is close to the RN CASE MANAGER role.
  2. How would you approach your first 30 days at University of New Mexico - Hospitals?
  3. Which of Customer Service, Remote Collaboration and Case have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Customer Service, Remote Collaboration and Case.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the RN CASE MANAGER role because I can bring practical experience in Customer Service, Remote Collaboration and Case, learn the team quickly, and contribute to the outcomes University of New Mexico - Hospitals needs from this hire.

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