About the role
Hubspot Commerce Specialist
Position Overview
Market My Market is a fast-growing marketing agency onboarding roughly 20 new clients per month and billing over $1M in recurring revenue monthly. As we scale, we are hiring a full-time Hubspot Commerce Specialist to own the full billing and collections lifecycle. This role is responsible for processing subscriptions, payment links, and invoices in HubSpot Commerce, reconciling HubSpot against QuickBooks, communicating with clients on billing concerns and adjustments, and supporting forecasting, reporting, and process efficiency. This is a remote position, and the Specialist must be available to work Eastern Time Zone business hours.
Key Responsibilities
Billing & Payments
Set up and manage recurring subscriptions in HubSpot Commerce
Create and send payment links and generate invoices at scale
Apply incoming payments and resolve failed or declined transactions
Follow up on past-due balances and manage collections
Process prorations, credits, refunds, upgrades, downgrades, and one-off charges accurately and on time
Reconciliation & Accuracy
Reconcile HubSpot Commerce activity against QuickBooks to ensure transactions, payouts, and balances match
Investigate and resolve discrepancies between platforms
Maintain clean, accurate, audit-ready financial records
Keep the receivables ledger current and reflective of real-time client activity
Client Communication
Serve as the point of contact for client billing questions, concerns, and disputes
Communicate professionally and promptly to resolve billing issues
Coordinate adjustments and payment arrangements while protecting the client relationship
Partner with Client Experience Managers and leadership to resolve escalations
Forecasting, Reporting & Efficiency
Support revenue forecasting and cash-flow projections
Build and maintain AR reporting, including aging, and collections
Deliver clear, accurate reports to leadership on a regular cadence
Identify and implement efficiencies and automation to keep billing and reconciliation processes scalable as volume grows
Qualifications
Hands-on experience with the HubSpot Commerce platform, including processing subscriptions, payment links, and invoices (required)
Proven experience reconciling billing platforms against QuickBooks
4+ years in accounts receivable, billing, or a similar finance operations role
Comfortable managing high transaction volume in a fast-paced, high-growth environment
Strong written and verbal communication skills for client-facing interactions
Meticulous attention to detail and strong organizational habits
A process-improvement mindset with the ability to spot and fix inefficiencies
Available to work full-time on Eastern Time Zone business hours
Preferred Qualifications
Experience in an agency or subscription/SaaS billing environment
Familiarity with reporting or automation tools (e.g., advanced Excel/Sheets, BI dashboards)
Exposure to month-end close and collaboration with an accounting team
Location
This position is fully remote and we are only hiring candidates located in the following states:
Alabama
California
Colorado
Florida
Georgia
Illinois
Indiana
Iowa
North Carolina
New Jersey
Nevada
New York
Maryland
South Carolina
Texas
Washington
Virginia
Compensation & Benefits
$60,000 - $70,000 per year, salary based on experience
PTO: 2 weeks per year
Health insurance benefits
401(k) plan (after 1 year of employment)
Remote work opportunity
All emails will come from a @marketmymarket.com or @applytojob.com domain only. All other emails are fraudulent. We will never interview candidates via Microsoft Teams.
Our Core Values
Do What You Say
Be Honest and Transparent
Proactive, Not Reactive
Be Thought-Leading
Instill Trust Through Consistent Accountability
Always Do Better, Always Be Better
Do the Right Thing for Clients and MMM
Market My Market is an equal opportunity employer and does not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
Originally posted on Himalayas