Fleetio

Engineering Manager, Payments

Canada, Mexico, USA full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

A little about us…Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. Transportation technology is a hot market, and we’re leading the charge with raving fans and new customers signing up every day. We raised $450M in our Series D funding round in March of 2025 and are on an exciting trajectory as a company. Fleetio is also a proud founding member of the Rails Foundation!

More about our team and company:

Fleetio overview video: https://www.youtube.com/watch?v=YoXyXTFWbkg

Our careers page: https://www.fleetio.com/careers

Description

Fleetio is looking for an Engineering Manager to lead our Payments engineering team. In this role, you’ll guide a team responsible for building and maintaining complex, high-stakes payment systems that support Fleetio’s customers and business operations.

You’ll partner closely with Product, Engineering, and cross-functional stakeholders to deliver reliable, well-tested, and maintainable solutions in a domain where accuracy, systems thinking, and attention to detail are critical. You’ll also coach and develop engineers, support technical decision-making, and help the team balance delivery speed with engineering quality.

If you are an engineering leader with strong technical expertise, excellent leadership skills, and experience leading teams in payments, billing, subscription platforms, fintech, or similarly high-accountability domains, we would love to connect with you.

More About Our Engineering Team

Watch our culture videos: https://fleet.io/culture

Engineering culture, interview process and videos: https://www.fleetio.com/careers/engineering

Fleetio Go overview video: https://www.fleetio.com/go

More about the Fleetio platform: https://www.fleetio.com/features

API docs: developer.fleetio.com

Test drive Fleetio to get an even better feel for what we're building: https://www.fleetio.com/register

This is a remote opportunity and is open to candidates in the United States, Canada, or Mexico.

Who you are

The ideal candidate for this role possesses a blend of technical expertise, leadership skills, business acumen, and strong systems thinking. You have experience leading SaaS web application engineering teams and are comfortable operating in complex, financially oriented systems where quality, reliability, and maintainability matter.

You have meaningful experience with payments, billing, subscription platforms, fintech, or similar high-stakes product areas. Experience with tools or platforms such as Stripe, Recurly, Chargify, or similar payment processing or billing systems is strongly desired. Ruby on Rails experience is strongly preferred, and React or comparable web application framework experience is helpful.

Your leadership experience includes successfully managing and inspiring engineering teams, developing talent, driving roadmap outcomes, and fostering a collaborative, accountable engineering culture. You communicate clearly, reason well through tradeoffs, and help teams deliver high-quality outcomes without losing sight of customer and business impact.

Your impact

Lead the Payments engineering team in delivering reliable, high-quality web application experiences.

Partner with Product and Engineering leadership to prioritize roadmap work tied to payments, billing, and related customer/business outcomes.

Guide the team through complex technical tradeoffs involving reliability, maintainability, risk, and delivery speed.

Develop and mentor engineers through regular 1:1s, feedback, coaching, and performance conversations.

Work with senior technical leaders to ensure the team produces well-tested, maintainable, and performant code.

Help the team navigate existing system complexity and identify opportunities to improve reliability and scalability.

Communicate progress, risks, tradeoffs, and decisions clearly to relevant stakeholders.

Recruit and hire strong engineering talent as the team scales.

Foster a positive, accountable, and high-quality engineering culture.

Your experience

2–3+ years of experience leading engineering teams as an Engineering Manager or technical people leader.

Experience managing web application engineering teams in a SaaS environment.

Experience working in payments, billing, financial systems, fintech, subscription platforms, or similarly complex/high-stakes domains.

Experience with payment processing or billing platforms such as Stripe, Recurly, Chargify, or similar.

Experience with Ruby on Rails strongly preferred; React or comparable web application frameworks also helpful.

Track record of leading teams through delivery of roadmap initiatives and measurable outcomes.

Strong judgment around technical quality, risk, system complexity, and customer/business impact.

Strong passion and track record for attracting, developing, and retaining engineering talent.

Excellent written and verbal communication skills.

Benefits

Multiple health/dental coverage options (100% coverage for employee, 50% for family)

Vision insurance

Incentive stock options

401(k) match of 4%

PTO - 4 weeks (increases at year two!)

12 company holidays + 2 floating holidays

Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid)

FSA & HSA options

Short and long term disability (short term 100% paid)

Community service funds

Professional development funds

Wellbeing fund - $150 quarterly

Business expense stipend - $125 quarterly

Mac laptop + new hire equipment stipend

Fully stocked kitchen with tons of drinks & snacks (BHM only)

Remote working friendly since 2012 #LI-Remote

Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need.

This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will.

If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500.

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT API integration Javascript Remote Collaboration Engineering Manager Mid level

Likely questions

  1. Tell us about work you have done that is close to the Engineering Manager, Payments role.
  2. How would you approach your first 30 days at Fleetio?
  3. Which of API integration, Javascript and Remote Collaboration have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with API integration, Javascript and Remote Collaboration.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Engineering Manager, Payments role because I can bring practical experience in API integration, Javascript and Remote Collaboration, learn the team quickly, and contribute to the outcomes Fleetio needs from this hire.

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