Telli

Internship - Workplace and People Operations

Berlin, Germany full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

about us

Every 10 minutes, 18 million conversations happen between businesses and consumers around the world.

For decades, the consumer side of those conversations sucked: long queues, robotic menus, repeated explanations, and advice that is often unhelpful. Most people today still cannot simply say what their problem is in natural language when communicating with businesses.

AI changes that. For the first time, companies can have natural conversations with customers at massive scale. Every B2C company - from energy providers to telcos to insurers - will use AI agents to talk to their customers. The number of conversations businesses will handle is going to explode in the coming years.

At telli, we are solving the challenges that come with that shift. Today, leading B2C companies like Sky are already using telli to deploy thousands of voice agents to provide their customers with a new experience. But building a first voice agent is easy, getting it to drive real outcomes for customers and businesses is the hard part. telli helps companies build, deploy, and improve consumer-facing AI voice agents at scale. This will become one of the most important software categories of the next decade, and we intend to win it.

We are a small, AI-pilled team that likes to solve hard problems. Be it engineering, product, or GTM - we build, experiment, and move fast, while heavily leveraging the capabilities of AI models. All of us like to challenge ourselves and take real ownership over what we do, all while still staying humble and keeping a low-ego culture.

Check out our principles to see how we work.

mission
As the Workplace Operations Intern at telli, you help create the environment our team does its best work in. You support everything around our Berlin office, team events, and workplace experience - and get a front-row seat to how an early-stage AI company operates day to day. Perfect if you want to learn how a fast-moving startup works from the inside.

what you’ll do:
keep our Berlin office running smoothly - supplies, equipment, and making the space a place people want to be

support planning and running team events: offsites, onsite interviews, team dinners, and community events

help new joiners have a great first day - desk setup, hardware, and access

coordinate with vendors and service providers for everything office-related

learn to build small automations around workplace ops (ordering, inventory, requests) with AI and no-code tools

jump in on ad-hoc tasks and support the team wherever help is needed

what makes you a great fit:
you are hands-on and not afraid of doing unglamorous work

you're organized, reliable, and notice details others miss

you're curious about tools and automation and pick up new things fast

you take initiative and don't wait for detailed instructions

you're a strong communicator in both English and German

you're a host at heart - you enjoy creating great experiences for others

you may not make a good fit if:
you only want to do high-level "strategic" work

you aren't comfortable juggling multiple tasks at once

you prefer working fully remote - this role lives in the office

you'd rather observe than roll up your sleeves

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Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Operations Remote Collaboration Internship Workplace People Mid level

Likely questions

  1. Tell us about work you have done that is close to the Internship - Workplace and People Operations role.
  2. How would you approach your first 30 days at Telli?
  3. Which of Operations, Remote Collaboration and Internship have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Operations, Remote Collaboration and Internship.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Internship - Workplace and People Operations role because I can bring practical experience in Operations, Remote Collaboration and Internship, learn the team quickly, and contribute to the outcomes Telli needs from this hire.

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