Careerswift

Workforce Coordinator

United States full-time Mid $45,000 - $60,000
full-time Mid level Technology & IT Salary listed Curated
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About the role

Bilgewater Group is a Chicago-based diversified services company founded in 2003. We operate across two core divisions: food service and care.
Our food service division manages a network of quick-service and counter-service locations across the greater Chicagoland area, serving thousands of customers every day at high-traffic venues, including commercial districts, transit hubs, and retail centers.
ABOUT THE ROLE
We are looking for a Workforce Coordinator to support staffing coordination and day-to-day workforce operations. You will help coordinate schedules, track staffing needs, communicate with teams, and support coverage across the organization.
WHAT YOU WILL DO

Coordinate employee schedules and staffing requests

Monitor staffing needs and help identify coverage gaps

Communicate schedule updates and staffing information to employees and managers

Maintain accurate workforce and scheduling records

Track attendance, availability, and schedule changes

Follow up on staffing requests and operational needs

Support managers with routine workforce coordination

WHAT WE ARE LOOKING FOR

Previous experience in workforce coordination, scheduling, operations, administration, or a similar role

Strong organization and attention to detail

Good communication and follow-up skills

Ability to manage changing priorities and scheduling needs

Comfortable working with spreadsheets and scheduling systems

Strong problem-solving and coordination skills

Comfortable working independently in a remote environment

Reliable internet connection and workspace

Legally authorized to work in the United States

NICE TO HAVE

Previous workforce management or scheduling experience

Familiarity with workforce management or scheduling software

Experience coordinating employees across multiple locations or teams

Background in food service, hospitality, retail, care, or other multi-location businesses

COMPENSATION
$45,000–$60,000 per year, depending on experience and qualifications.
HIRING PROCESS
Application Review → Initial Conversation → Interview → Offer
EQUAL OPPORTUNITY
Bilgewater Group is an equal opportunity employer. We are committed to providing a workplace free from discrimination and value a diverse team with different backgrounds, experiences, and perspectives.
Salary Range: 45,000 - 60,000 USD (gross, annually)
Originally posted on Himalayas

Interview prep

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Mid
Technology & IT Administration Operations Remote Collaboration Workforce Coordinator Mid level

Likely questions

  1. Tell us about work you have done that is close to the Workforce Coordinator role.
  2. How would you approach your first 30 days at Careerswift?
  3. Which of Administration, Operations and Remote Collaboration have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Administration, Operations and Remote Collaboration.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Workforce Coordinator role because I can bring practical experience in Administration, Operations and Remote Collaboration, learn the team quickly, and contribute to the outcomes Careerswift needs from this hire.

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