About the role

Requisitos

Experiencia mÃnima de 3 meses en Call Center.
Dominio de ComputaciÃ³n y Microsoft office (nivel usuario).
Manejo de clientes crÃticos.
Correcta comunicaciÃ³n oral y escrita.
Contar con equipo para realizar TRABAJO REMOTO
Disponibilidad para laborar de L - D (descansos rotativos)

Funciones

Brindar un trato cordial a todos los clientes.
Atender de manera eficaz y eficiente las llamadas telefÃ³nicas.
Dar soluciÃ³n efectiva a los problemas, dudas y requerimientos de los clientes.
Brindar asesorÃa a los clientes en caso de consultas telefÃ³nicas y/o virtuales con amabilidad y rapidez.
Otras funciones inherentes al cargo o que le asigne el jefe inmediato.

Beneficios

Ingreso a planilla con los beneficios de ley
Salario acorde al mercado: S/565
Bono por teletrabajo
Agradable ambiente laboral

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Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role

Design & Creative Asesor Call Center Remoto Lima remote

Likely questions

Tell us about work you have done that is close to the Asesor call center Remoto lima o provincia role.
How would you approach your first 30 days at Shalom?
Which of Asesor, Call and Center have you used recently, and what did it help you achieve?
Describe a time you solved a problem without waiting to be told exactly what to do.
How do you stay organised and communicate clearly when working remotely?

Prepare before the call

A recent example that proves your experience with Asesor, Call and Center.
One short story with a problem, your action, and the result.
Two examples that show the strengths listed on your CV.
A clear reason why this role and company interest you.
Your availability, preferred work style, and salary expectations.

Ask them

What would success look like in the first 90 days?
What are the main problems this hire should help solve?
How does the team give feedback and measure good work?
What does a normal working week look like for this role?

Practice line

I am interested in the Asesor call center Remoto lima o provincia role because I can bring practical experience in Asesor, Call and Center, learn the team quickly, and contribute to the outcomes Shalom needs from this hire.

Asesor call center Remoto lima o provincia

About the role

Walk in with sharper answers.

Likely questions

Prepare before the call

Ask them

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