About the role

Sales Operations Lead – Remote (WFH), PST timezone
About the Role:
Doneverse is hiring a Sales Operations Manager to be the operational engine behind our global sales team. You will own documentation, reporting, and process, and use our AI call grading tools to surface why deals are won and lost.
You will:
Own SOPs, documentation, Asana, and process rollout across the sales team

Run daily sales reporting and analyse "no sale" data to drive action

Query our AI sales call grader daily for objection and call quality insights

Manage SAM onboarding, offboarding, and tech stack training

Support QA and provide direct administrative support to sales leadership

You need:
3-5 years in Sales Operations, Business Operations, or Sales Support, with at least 1 year in a supervisory, team lead, or senior capacity managing direct reports or team deliverables.

Strong Excel, reporting, and data analysis skills

Experience with Asana (or similar) and CRM/sales tools

Excellent English and a high-ownership, detail-driven work style

About Doneverse:
Doneverse is one of the world’s fastest-growing providers of Digital Marketing Virtual Assistants, dedicated to supporting entrepreneurs and businesses globally. We foster a culture of innovation, collaboration, and respect, with a focus on delivering exceptional client experiences.
Benefits:
Flexible Work Environment: Enjoy the freedom of working remotely

Supportive Team Environment: Work with a talented, high-performance sales team

Permanent Work From Home Opportunity: Save on time and money to lead a happier, healthier lifestyle

Competitive Compensation & Growth: Grow your career with advancement opportunities in a fast-growing company

Apply now to bring your operational expertise to Doneverse and make a meaningful impact!

Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role

Technology & IT CRM Data Analysis Digital Marketing Excel Operations remote

Likely questions

Tell us about work you have done that is close to the Sales Operations Lead role.
How would you approach your first 30 days at Doneverse?
Which of CRM, Data Analysis and Digital Marketing have you used recently, and what did it help you achieve?
Describe a time you solved a problem without waiting to be told exactly what to do.
How do you stay organised and communicate clearly when working remotely?

Prepare before the call

A recent example that proves your experience with CRM, Data Analysis and Digital Marketing.
One short story with a problem, your action, and the result.
Two examples that show the strengths listed on your CV.
A clear reason why this role and company interest you.
Your availability, preferred work style, and salary expectations.

Ask them

What would success look like in the first 90 days?
What are the main problems this hire should help solve?
How does the team give feedback and measure good work?
What does a normal working week look like for this role?

Practice line

I am interested in the Sales Operations Lead role because I can bring practical experience in CRM, Data Analysis and Digital Marketing, learn the team quickly, and contribute to the outcomes Doneverse needs from this hire.

Sales Operations Lead

About the role

Walk in with sharper answers.

Likely questions

Prepare before the call

Ask them

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