Advanced Shoulder Knee Ortho

Spanish-Speaking Virtual Medical Assistant (Bilingual English/Spanish)

Remote remote Entry Salary not listed
remote Technology & IT Curated
Sign in to apply Free account — we bring you straight back to this role.

Check location eligibility. Remote describes how the work is done; it does not necessarily mean applications are accepted worldwide. Check the location and residency requirements in this listing before applying.

About the role

Headquarters: US

We are seeking a reliable, professional bilingual (English/Spanish) Virtual Assistant to support a busy orthopedic surgery practice specializing in Workers’ Compensation and No-Fault patients.

Responsibilities include:

Answering incoming phone calls in English and Spanish.
Interpreting conversations between physicians, staff, and Spanish-speaking patients.
Assisting with appointment scheduling and basic patient inquiries.
Helping patients complete forms and understand office instructions.
Providing general administrative support as needed.

Requirements:

Fluent in both spoken English and Spanish.
Excellent telephone communication skills with a warm, professional demeanor.
Prior experience in a medical office, healthcare, or customer service is preferred.
Strong organizational skills and attention to detail.
Reliable high-speed internet connection and a quiet workspace.
Available during U.S. Eastern Time business hours.

Experience with medical terminology, orthopedic practices, Workers’ Compensation, or No-Fault cases is a plus but not required. We are looking for someone dependable, compassionate, and comfortable interacting with patients throughout the day.

This is an opportunity for a long-term working relationship with a growing practice. If you are organized, patient-focused, and enjoy helping people, we’d love to hear from you.

To apply: https://weworkremotely.com/remote-jobs/advanced-shoulder-knee-ortho-spanish-speaking-virtual-medical-assistant-bilingual-english-spanish

Interview prep

Walk in with sharper answers.

Use these suggested prompts to prepare. They are not questions supplied by the employer.

Role
Technology & IT Customer Service Remote Collaboration remote

Practice questions

  1. Tell us about work you have done that is close to the Spanish-Speaking Virtual Medical Assistant (Bilingual English/Spanish) role.
  2. How would you approach your first 30 days at Advanced Shoulder Knee Ortho?
  3. Which of Customer Service and Remote Collaboration have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Customer Service and Remote Collaboration.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Spanish-Speaking Virtual Medical Assistant (Bilingual English/Spanish) role at Advanced Shoulder Knee Ortho. My relevant experience is [your example], where I [your action] and achieved [your result].

Related jobs.

More roles from this company or category.