About the role

In this role you'll help in growing and supporting our customer base:
Build and manage relationships with (new) customers

Develop deep product, market and customer understanding

Optimize and own the customer lifecycle, from onboarding to ensuring maximum satisfaction

You Will Have Fun If You Are
Founder at heart
High ownership: You take full responsibility for your projects

You have strong customer empathy and an outgoing personality

You’re energetic and caring, enjoy working with people, and find purpose in supporting others

Hands-on operator
You love making things work from talking to customers to fixing a process

You thrive on learning fast and improving daily

You enjoy traveling to customer sites and trade fairs

Mission-driven
Passionate about energy transition and climate impact

Thrive in early-stage chaos and ambiguity (e.g. "What about a release today?")

Ready to go all in and take real ownership

You Won't Have Fun If You
Like to follow processes — we don't have any

Want a typical 9-5

Are not passionate about energy markets, new regulatory developments and their complexities

Qualifications
Experience in executing, building and improving processes and projects in fast-paced environments

Ability to translate customer needs into technical requirements

Ideally you have a basic understanding of software engineering best practices

First experience or interest in energy markets

Excellent communication skills, with a track record of influencing stakeholders with various backgrounds

You are native in German and fluent in English

Don't worry if you don't have all of the above. We believe much more in the right mindset than the right experience. We happily teach you a lot and thus prefer fast-learners over high experience.

Perks
Super small team, super early → you're not only part of our culture, you will shape it

Responsibility from day one → the best idea wins, regardless of who it comes from

All the tools you need → Cursor, AI subscriptions, whatever helps you to be faster

Direct customer access → build what matters, see impact immediately

Munich-based → work alongside founders solving hard problems together

€70-100K salary + equity as Full Time

€20/h as working student

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Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role

Technology & IT Member Commercial Staff Technology remote

Likely questions

Tell us about work you have done that is close to the Member of Commercial Staff role.
How would you approach your first 30 days at Furo?
Which of Member, Commercial and Staff have you used recently, and what did it help you achieve?
Describe a time you solved a problem without waiting to be told exactly what to do.
How do you stay organised and communicate clearly when working remotely?

Prepare before the call

A recent example that proves your experience with Member, Commercial and Staff.
One short story with a problem, your action, and the result.
Two examples that show the strengths listed on your CV.
A clear reason why this role and company interest you.
Your availability, preferred work style, and salary expectations.

Ask them

What would success look like in the first 90 days?
What are the main problems this hire should help solve?
How does the team give feedback and measure good work?
What does a normal working week look like for this role?

Practice line

I am interested in the Member of Commercial Staff role because I can bring practical experience in Member, Commercial and Staff, learn the team quickly, and contribute to the outcomes Furo needs from this hire.

Member of Commercial Staff

About the role

Walk in with sharper answers.

Likely questions

Prepare before the call

Ask them

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