Immense Group

Site Reliability Engineer

Remote, United States remote Entry Salary not listed
remote Technology & IT Curated
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About the role

Come and push your journey to the next level!
At Immense Group, we are guided by our core values of passion, boldness, and integrity. We strive to create an environment where our people thrive, driven by a love for innovation and a commitment to delivering exceptional player experiences. If you’re passionate about iGaming, bold in your approach, and act with integrity,
we’d love for you to join our team as the Site Reliability Engineer.
A taste of what you’ll do
The Site Reliability Engineer will be responsible for the technical design, planning, implementation, and the highest level of performance tuning and recovery procedures for mission critical systems. Other responsibilities include the troubleshooting of hardware, software, and networking issues, as well as ensuring that all computing operations run with optimal performance and security.

Ensure high availability and acceptable levels of performance of mission critical infrastructure resources.

Continuously analyse system performance and stability in production and proactively identify areas in need of optimisation.

Responsible for responding to support escalations.

Developing procedures to maintain security and protect systems from unauthorised use.

Developing procedures, programs and documentation for backup and restoration of host operating systems and host-based applications.

Developing and maintaining adequate system monitoring and alerting to maximise system uptime and minimise impacts on the end user experience.

Being responsible for owning and resolving escalated service issues.

Providing technical services and support for the following areas:
Internal systems, cloud, and network infrastructure.

Virtualization technologies: VMware, Proxmox, Microsoft, LXC.

Remote monitoring and management of system alerts and notifications.

Participating in the administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboards, and periodic system audits and review.

Participate in post incident reviews.

Any other task/responsibility which may be related and/or connected to the role of Site Reliability Engineer and/or DevOps Engineer.

Who and what we are after?

Proven experience as a Site Reliability Engineer, DevOps, System Administrator, or similar role for at least 3 years.

Working knowledge of Cloud environments and respective technologies (e.g. AWS, Oracle).

Experience with databases (MySQL, PostgreSQL); proxies, networks (LAN, WAN); and patch management tools.

Proficiency with log management and visualisation (ELK stack).

Proficiency with monitoring solutions such as Prometheus and Grafana.

Proficiency with Git and CI/CD pipelines (GitLab).

Proficiency with configuration management tools such as Terraform.

Proficiency with containerisation and orchestration (Docker and Kubernetes, etc).

A working knowledge of server operating systems, particularly Linux and Windows.

Good knowledge on network protocols such as the HTTP and TCP stacks.

Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery.

Ability to create scripts and automate processes using tools such as Rundeck, Ansible, Bash and Puppet.

Working experience using Nginx, PHP-FPM, SSL, DNS and Cloudflare are considered a plus.

A degree in Information Technology, Computer Science, or a related discipline; professional certifications are considered as a plus.

Excellent critical thinking and problem-solving skills, and attention to detail.

Ability to work on own initiative, and as a team player.

Organised, patient and professional demeanour, with a can-do attitude.

Availability outside of working hours to resolve emergency issues promptly.

Employee benefits
Private health insurance – because your wellbeing matters to us
Wellness allowance – up to €300 per year
Fresh and healthy Breakfast&Lunch prepared everyday in our penthouse kitchen – you can save up to €3,000 a year
Birthday leave – as we want you to celebrate your day
Company and team-building events – trust us, these are legendary
Relocation package to Malta, including flight and two weeks of accommodation
And much more – see for yourself!
Meet all the eligible criteria? Apply today and join the Immense Group team.
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Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Technology & IT Administration MySQL Operations PHP Remote Collaboration remote

Likely questions

  1. Tell us about work you have done that is close to the Site Reliability Engineer role.
  2. How would you approach your first 30 days at Immense Group?
  3. Which of Administration, MySQL and Operations have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Administration, MySQL and Operations.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Site Reliability Engineer role because I can bring practical experience in Administration, MySQL and Operations, learn the team quickly, and contribute to the outcomes Immense Group needs from this hire.

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