About the role
eigenblue – We're building the future of engineering. A future where engineers build intelligent systems that solve complex problems, and work alongside those systems to bring their solutions into the real world. We solve complex, multidisciplinary engineering problems by combining deep human expertise with AI systems we build ourselves. Our proprietary AI models generate system architectures across software, electronics, mechanics, and applied physics - and our engineers stay in the loop, not as supervisors but as the decisive factor to bring those architectures into the real world.
As a Working Student (m/f/d) - IT Support, you'll be part of our internal IT team, helping to keep our office network, on-site server & workstation infrastructure, AI tooling, and day-to-day IT operations running smoothly. You'll get hands-on experience solving real technical problems, working closely with our team, and building a strong foundation in IT support and infrastructure topics.
Tasks
Handle, prioritize, and troubleshoot day-to-day IT support requests and issues, from work laptops to office network setups, using Slack and Jira Service Desk
Assist with maintaining our on-site infrastructure: GPU workstations, servers, and network equipment
Help project teams deploy to cloud and on-premise infrastructure
Get hands-on with AI tooling, including building connectors for Claude Code / Desktop
Contribute ideas and suggestions to help us continuously improve our support processes, workflows, and tooling
Requirements
You are currently studying Computer Science, Engineering or a related field
Strong communication and problem solving skills as well as a structured, curious approach to troubleshooting
First experience with IT support topics and/or basic familiarity with networking equipment (e.g. Ubiquiti/Unifi, Cisco, HPE Aruba, Juniper, Mikrotik, Netgear) is a nice to have, not required
Very good communication skills in Englisch, comfortable working with different teams, and a motivated, hands-on mentality
Enthusiasm for exploring and working with AI tools (e.g. Claude) is a plus
eigenblue is colorful - We embrace and value equal opportunities, inclusion, and diversity. Therefore, we welcome every application with pleasure!
Does that make you curious? Marina is your contact person for further questions and looks forward to hearing from you!
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