WSFS Bank

GCM Relationship Manager III

United States full-time Senior $92,869 - $152,569
full-time Senior level Technology & IT Salary listed Curated
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About the role

Job Description
At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service® is more than part of our name, it’s our mission and our purpose.
The Relationship Manager will be responsible for administering a book of existing accounts and onboarding new accounts functions while ensuring compliance with all Bank and Corporate Trust policies and procedures. The incumbent will work closely with other Relationship Managers, administrators, support areas, and external clients.
Job Responsibilities:

Daily administration of a book of accounts ranging from straight forward to complex.

Coordinates and oversees relationship management of corporate clients and the day-to-day administration of accounts. To include all administrative and operational management of activities for Global Capital Markets.

Will be a subject matter expert for a variety of processes, products and services

Review and approval of assignments and DWAC’s.

Daily reconciliation of accounts.

Follow all Bank and Department policies and procedures.

Timely responses to internal and external inquiries.

Maintain client relationships.

Onboarding of new transactions.

Working knowledge of accounts and governing documents.

Liaison with operations, compliance, DTC, management and vendors.

Minimum Requirements:

Bachelor’s degree required; preferably in Business.

Minimum 5 years of experience in Institutional Trust Services Global Capital Markets

Prior banking experience is required.

Must have advanced Microsoft Excel and Access skills.

Must have a general knowledge of regulatory rules that apply to communication with customers.

Must have strong analytical skills with the ability to organize workflow and high attention to detail.

Must have the ability to work independently with a minimum of supervision and exercise sound judgment.

Must have the ability to write reports, memorandums, business correspondence and draft procedure manuals.

Must have the ability to effectively present information and respond to questions from managers, investors, DTCC, auditors, and others clearly and concisely.

WSFS Bank will only consider candidates who are presently authorized to work for any employer in the United States and who will not require work visa sponsorship from WSFS Bank now or in the future in order to retain their authorization to work in the United States.
Salary Range:
$92,869.00 - $152,569.00Individual base pay may vary on additional factors such as the candidate’s experience, job-related skills, relevant education, geographic location, and other specific business and organizational needs.
In addition to base salary, WSFS Financial Corporation (WSFS) and its subsidiaries may offer eligible Associates discretionary and formula-based incentive and retention awards. WSFS provides a competitive benefits package, which includes medical, dental, and vision coverage; a 401(k) plan; life, accident, and disability insurance; flexible spending accounts (FSAs) and health savings accounts (HSAs); and wellness programs. Additional benefits may include paid parental leave, military leave, vacation and other paid time off, sick leave in accordance with applicable state laws, and paid holidays. Benefit offerings are subject to eligibility requirements, legal limitations, and may vary based on an Associate’s location and employment status. For more information about Associate benefits, please visit
WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at .
WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Originally posted on Himalayas

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Senior
Technology & IT Administration Excel Operations Gcm Relationship Senior level

Likely questions

  1. Tell us about work you have done that is close to the GCM Relationship Manager III role.
  2. How would you approach your first 30 days at WSFS Bank?
  3. Which of Administration, Excel and Operations have you used recently, and what did it help you achieve?
  4. How have you led people, improved a process, or made a hard decision in a previous role?
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Administration, Excel and Operations.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the GCM Relationship Manager III role because I can bring practical experience in Administration, Excel and Operations, learn the team quickly, and contribute to the outcomes WSFS Bank needs from this hire.

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