CellMark

Sales Service Coordinator

Mexico full-time Entry Salary not listed
full-time Entry level Technology & IT Curated
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About the role

Your next step in logistics, customer service, and global trade
As a Sales Service Coordinator in the Basic Materials Division, you will be part of our international operations team, supporting order flows and customer deliveries across in North America. This is a fully remote position based in Mexico, preferably in Mexico City Area.
What you’ll do
You will help ensure that shipments move efficiently from warehouse or port to customer in US and Canada, while keeping all parties informed and aligned. Your responsibilities include:

Manage the full order-handling process including import, shipment coordination, documentation, and deliveries

Key in orders into our ERP system and update accordingly

Communicating daily with internal teams, customers, suppliers, and logistics partners

Tracking shipments and ensuring timelines are met

Supporting invoice handling and administrative tasks

Proactively solving issues and keeping stakeholders updated

Who we’re looking for
You are a structured, service-minded professional who enjoys coordination, problem-solving, and working independently in a remote set up.
The ideal candidate has:

3-5 years’ experience in logistics (trucking, warehouses, drumming)

Experience working in international trading and domestic sales, in a global organization

Excellent communication skills in English, both verbal and written

Customer-focused, with the ability to prioritize and deliver under tight deadlines

Curious and eager to learn new things

Comfortable working virtually from home utilizing Teams and other technology, ensuring open and timely communication with colleagues and customers

Proficient in all MS Office applications including Word, Excel, Teams

Additional assets

CITT or education in supply chain

Experience working with chemical commodity products

Familiar with Hazmat, GHS, EPA, FDA is a plus

As part of our recruitment process, we may conduct background checks. We value your data privacy and therefore do not accept applications via mail.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Entry
Technology & IT Customer Service Excel Human Resources Operations Remote Collaboration Entry level

Likely questions

  1. Tell us about work you have done that is close to the Sales Service Coordinator role.
  2. How would you approach your first 30 days at CellMark?
  3. Which of Customer Service, Excel and Human Resources have you used recently, and what did it help you achieve?
  4. What have you learned quickly in a past role, project, or training experience?
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Customer Service, Excel and Human Resources.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Sales Service Coordinator role because I can bring practical experience in Customer Service, Excel and Human Resources, learn the team quickly, and contribute to the outcomes CellMark needs from this hire.

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