About the role
We are looking for an Account Manager to join our team in Argentina and help grow our AstroPay Walletbusiness.
In this role, you will manage a portfolio of merchants, building strong relationships, identifying growth opportunities, and driving engagement through commercial initiatives.
You will combine a strong commercial mindset with data-driven thinking to understand performance, identify opportunities, and turn insights into concrete actions that contribute to account growth.Qualifications
2+ years of experience in Account Management, Sales, Business Development, or a similar commercial role.
Experience managing B2B clients, merchants, or strategic accounts.
Strong commercial mindset with a track record of identifying and developing business opportunities.
Analytical skills and comfort working with data and performance metrics.
Ability to turn data and insights into concrete commercial actions.
Proactive, hands-on, and entrepreneurial mindset, with a strong sense of ownership.
Excellent communication, negotiation, and relationship-building skills.
Strong problem-solving skills and ability to work independently.
Experience in payments, fintech, e-commerce, or digital products is a strong plus.
Bachelor's degree in Business, Economics, Marketing, Engineering, or a related field is preferred.
Fluent in Spanish and English.
Based in Argentina.
Key Responsibilities
Account Growth & Revenue
Manage a portfolio of merchants, building strong and long-term commercial relationships.
Identify opportunities to increase transaction volume, engagement, and revenue across existing accounts.
Drive upselling and cross-selling opportunities, introducing relevant products and solutions based on merchant needs.
Understand merchant performance and identify opportunities for growth and improvement.
Take ownership of account growth initiatives and follow through on their execution and results.
Merchant Engagement & Relationship Management
Act as a key point of contact for merchants, developing trusted relationships and becoming a reference for their business within AstroPay.
Understand merchant objectives, challenges, and priorities to proactively propose solutions and opportunities.
Develop initiatives to increase merchant engagement, including campaigns, promotions, and commercial actions.
Work closely with merchants to define clear objectives and measure the impact of initiatives.
Proactively identify and address issues that may affect the relationship or account performance.
Commercial & Data Analysis
Monitor account performance and key commercial metrics to identify trends, opportunities, and areas for improvement.
Analyze the performance of campaigns, promotions, and other commercial initiatives.
Use data and business insights to support commercial decisions and prioritize growth opportunities.
Translate analysis into concrete actions and recommendations that contribute to account growth.
Track results against agreed objectives and continuously optimize initiatives based on performance.
Cross-Functional Collaboration
Work closely with Product, Operations, Marketing, Compliance, and other teams to deliver solutions and initiatives for merchants.
Bring merchant feedback and market insights into the organization to help identify opportunities for improvement.
Coordinate internally to ensure a smooth execution of commercial initiatives and a strong merchant experience.
Originally posted on Himalayas