Outsource Access

E-Commerce Virtual Assistant

United States full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
Sign in to apply Free account — we bring you straight back to this role.

About the role

This is a remote position.

What We Do

At Outsource Access, we help innovative brands like The Slime Kitchen. We don't just provide day-to-day operational support for online sales channels —we make sure to optimize sales using proven strategies across DTC, Online Retail sites, and marketplaces.

How You’ll Make a Difference

Owning the Digital Shelf:You will develop a differentiated product strategy for DTC, Amazon, and other retail marketplaces.

Mastering the Marketplace:You will manage and optimize product listings on SlimeKitchen.com and Amazon. You will ensure that product details, including images, descriptions, SKUs, and pricing, are accurate and aligned across all selling platforms.

Creating Seamless Customer Journeys:You will monitor and respond to customer inquiries on e-commerce platforms. You will expertly process customer requests, returns, and refunds following company guidelines.

Driving Data-Backed Growth:You will generate and compile weekly sales reports via platforms like GoParrot, Square, and Amazon Seller Central. You will track product availability, flag low-stock items , and interpret data to make strategic decisions.

Requirements

Is This You?

Strategic Thinker:You understand eCommerce KPI's for each channel.

Independent Problem Solver:You have the ability to work independently, propose solutions, and support strategic business decisions.

Detail-Obsessed:You possess strong attention to detail and organizational skills.

Tech-Savvy:You are familiar with e-commerce platforms like Amazon Seller Central, Shopify, and WordPress. You are also highly comfortable using tools such as Google Workspace, Monday.com, and GoParrot.

Your Home Office:You are a dedicated virtual assistant prepared to support our organization remotely

Benefits

Why You’ll Love Being Part of the OAmazing Team

You’re not just taking a job — you’re stepping into a role where your growth, security, and peace of mind actually matter. Here is the total package we’ve built for you:

Your Wellness & SecurityHealth & Wellness — Covered:You get comprehensive HMO coverage with a top provider so you can focus on work without worrying about medical bills.

Security for the “What Ifs”:Our Group Life Insurance benefit gives you added protection — because your future (and your family’s) deserves a safety net.

Time to Recharge — Guilt-Free:We support your well-being with paid leave credits that allow you to rest, reset, and show up as your best self — at work and at home.

Support You Can Count On:We take care of all government-mandated benefits, so everything is handled properly and on time.

Your Financial Rewards

Performance Incentives:Bring results — and you’ll see it rewarded. Simple as that.

Premium Pay:When you put in the time, we honor it. You receive Overtime Pay for extra miles and Night Differential for supporting the team during late hours.

13th Month Pay:A well-earned bonus to celebrate the results of your year’s effort.

Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Remote Collaboration Sales Commerce Virtual Assistant Mid level

Likely questions

  1. Tell us about work you have done that is close to the E-Commerce Virtual Assistant role.
  2. How would you approach your first 30 days at Outsource Access?
  3. Which of Remote Collaboration, Sales and Commerce have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Remote Collaboration, Sales and Commerce.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the E-Commerce Virtual Assistant role because I can bring practical experience in Remote Collaboration, Sales and Commerce, learn the team quickly, and contribute to the outcomes Outsource Access needs from this hire.

Related jobs.

More roles from this company or category.