CloudTop Health

Insurance Specialist

United States full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

This is a remote position.
About CloudTop Health Inc.
CloudTop Health is a Prior Authorization company based in the United States that is modernizing and simplifying the way specialty medications are accessed. We provide a secure, collaborative online platform that allows patients, physicians, and pharmacists to work together to improve patients’ access to treatment and deliver prescription drugs faster.DisclaimerThe information herein on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.Job OverviewThis is a remote position in which you will call insurance companies to check the status of claims and log the status into our system.This position has one shift with hours of 9:00am - 5:30am EST (New York Time) with a thirty minute break.

Requirements

Proven internet download speeds of greater than 20Mbps and upload speed of 10Mbps via an online speed test ( )

Quiet work area with low background noise for calls.

Excellent English speaker

Ability to work with an internet-based workflow.

Strong communication skills with a problem-solving attitude.

Prior call center experience preferred.

Prior experience with pharmacy benefit managers (PBMs) preferred.

Benefits

Paid U.S. holidays

10 paid days off per year

Incentive bonus​

Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Remote Collaboration Insurance Specialist Technology Mid level full-time

Likely questions

  1. Tell us about work you have done that is close to the Insurance Specialist role.
  2. How would you approach your first 30 days at CloudTop Health?
  3. Which of Remote Collaboration, Insurance and Specialist have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Remote Collaboration, Insurance and Specialist.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Insurance Specialist role because I can bring practical experience in Remote Collaboration, Insurance and Specialist, learn the team quickly, and contribute to the outcomes CloudTop Health needs from this hire.

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