About the role
Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience.
At Lovehoney, we employ over 800 passionate and progressive individuals across 11 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives.
Join us at Lovehoney, where pleasure combines with creativity, data, and innovation!
We are looking for a Working Student to join our Marketplaces team in Berlin. In this role, you will support our Marketplace Managers in driving the success of our global Amazon and marketplace business. Your key responsibilities will include coordinating product testing and research activities, as well as managing and analysing customer reviews to uncover valuable insights. You will help transform customer feedback into actionable recommendations for our Product, Content, and Marketing teams, contributing directly to business improvements. In addition, you will support a variety of operational and executional tasks, including marketplace listing updates and other day-to-day projects. This is an excellent opportunity for a proactive and detail-oriented student to gain hands-on e-commerce experience in a fast-growing international environment, with flexible working hours that fit around your studies.
What you will do
Help organise and coordinate our product testing and research activities, working closely with the marketplace managers.
Monitor and analyse our customer reviews across marketplaces, spotting recurring themes, issues and opportunities.
Turn review insights into clear, actionable suggestions for product improvements and share them with the product team.
Use review feedback to help improve our product content and the way we communicate around our products, feeding suggestions to the content team.
Flag relevant review themes to the marketing team to help shape messaging and campaigns.
Act as a central point for review management, coordinating feedback between the product, content and marketing teams.
Support the marketplace managers on execution projects, such as updating and optimising product listings.
Help out on a range of smaller tasks and projects across the team wherever an extra hand is needed.
Keep samples, records, trackers and documentation well organised and up to date.
What you should bring
Currently enrolled at a German university in a related discipline with at least 12 months of enrollment remaining.
Strong interest in e-commerce, Amazon, and the dynamics of online marketplaces.
Proactive and collaborative mindset, with excellent communication skills and a willingness to work closely with cross-functional teams.
Reliable, accountable, and self-motivated, with the initiative to take ownership of tasks and drive them to completion.
Highly organised and detail-oriented, with the ability to manage multiple priorities simultaneously.
Proficient in Microsoft Excel and comfortable learning new tools and systems.
Fluency in English is essential; German language skills are a plus.
Comfortable working for a brand that communicates openly and confidently about sexual wellness.
What we can offer you
A welcoming workplace full of drinks, snacks, friendly faces and fun team-building events.
Access to unique discounts at high street retailers, hotels, and service providers, in addition to a 50% discount on all Lovehoney products to explore and discover new ways to have fun.
Enjoy a hybrid work model that fosters flexibility and work-life balance, with three days per week in-office and the opportunity to work remotely for up to 4 weeks per year, alongside 25 days’ holiday, plus an additional day for each year you are with Lovehoney, providing ample time for relaxation, rejuvenation, and exploration.
Access to customized training opportunities to support your unique learning journey, complemented by biannual feedback cycles, offering valuable insights into your performance and growth areas, enhancing your development within the company.
Recognising the significance of physical and mental health, we proudly provide gym benefits in addition to a mental wellbeing platform, to ensure our employees thrive both professionally and personally.
Stay secure at work and at home with a complimentary 1Password Family account. All Lovehoney Group employees can invite up to five family members to join, offering your household a safe and simple way to manage passwords and sensitive information safely and easily.
Our interview process
CV review
Interview with one of our Talent Acquisition Team Members
Hiring Manager Interview
Hiring Team Interview
Lovehoney Group is an equal opportunities employer. We promise that every qualified person will be evaluated according to skills regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
If you require accommodations during the interview process due to a disability, please inform your Talent Acquisition Specialist so that we can ensure a smooth and inclusive experience for all candidates.
At Lovehoney Group, we embrace innovative technologies to enhance our recruitment process. We leverage artificial intelligence during screening interviews for CV reviews and note-taking. We prioritize transparency and respect your preferences, so you'll have the option to opt out of recording and AI-driven note-taking while still receiving full and fair consideration for the role.
We currently have a hybrid work model supporting a blend of in-office and remote work (3 days per week in-office).
If we sparked your interest and you are open to embarking on your professional path with us, please visit our Lovehoney careers page to apply: https://jobs.eu.lever.co/lovehoneygroup
Our privacy policy is available here: https://www.lovehoneygroup.com/privacy-policy/
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